Yanet Menendez
Tampa,FL
Summary
Customer-oriented sales professional with 5 years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
6
6
years of professional experience
Work History
Pepo's Cafe
Customer Service
Tampa, FL
06.2022 - Current
- Resolved guest complaints to maintain complete customer satisfaction.
- Demonstrated ability to multi-task by performing additional duties as assigned.
- Stocked displays with new and transferred merchandise.
- Collaborated with team members to achieve daily goals within specified time frame.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Greeted guests with friendliness and professionalism.
Customer Service Cashier
Carlos III
La Habana, CU
02.2018 - 05.2022
- Processed customer payments quickly and returned exact change and receipts.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Greeted customers promptly and responded to questions.
- Welcomed customers, offering assistance to help find store items.
- Operated cash registers to process payments for goods and services.
- Answered customers' questions and provided information on store procedures or policies.
Sales Associate
TRD CUBA
La Habana, CU
09.2017 - 01.2018
- Computed purchases and received and processed cash or credit payment.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Prepared merchandise for purchase or rental.
- Developed trusting relationships with customers by making personal connections.
- Organized store by returning merchandise to proper areas and restocked displays.
- Assisted customers with product selection, sizing and styling.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
Education
High School Diploma -
Raul Cepero Bonilla
La Habana07-2017
Skills
- Portion Control
- Hiring Procedures
- Purchasing
- Price Negotiation
- Quality Control
- Sales Leadership
- Customer Service
- Operations Management
- Inventory Control
- Worker Training
- Team Collaboration
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Pepo's Cafe
Customer Service
06.2022 - Current
Customer Service Cashier
Carlos III
02.2018 - 05.2022
Sales Associate
TRD CUBA
09.2017 - 01.2018
High School Diploma -
Raul Cepero Bonilla
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