Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yanet Morales

Denver,CO

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

6
6
years of professional experience

Work History

Patient Service Representative

Intermountain Healthcare
11.2022 - Current
  • Verified insurance information, collected payments, and scheduled appointments.
  • Adhered to HIPAA regulations when handling confidential patient information.
  • Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
  • Assisted with scheduling follow-up appointments according to provider availability.
  • Provided customer service by answering patient questions and addressing concerns.
  • Scheduled patient appointments over phone and in person, maximizing productivity.

Air Force

United States Air Force
03.2020 - Current
  • Displayed exemplary personal and professional appearance
  • Demonstrated respect, friendliness and willingness to help in duties assigned
  • Proved successful working with tight deadlines and fast paced environment
  • Remained current with training to reach new growth opportunities to expand knowledge
  • Maintained outstanding attendance record.

Bank Teller

FirstBank
08.2018 - 11.2019
  • Processed customer transactions such as loan payments, mortgage payments, check deposits, cash withdrawals, etc
  • This included screening for counterfeit documents and monitoring customer account activity for various fraud indicators
  • Reviewed cash item reports as well as branch expense reports
  • Enhanced customers' banking experience by acquainting them with FirstBank cloud and mobile services
  • Completed highly accurate, high volume money counts via manual and machine drive approaches.

Education

Diploma -

Eagle Valley High School
05-2017

Skills

  • Ability to meet strict deadlines
  • Time management and working under pressure
  • Strong communication
  • Attention to detail
  • Fast Learner

Languages

Spanish
Native or Bilingual

Timeline

Patient Service Representative

Intermountain Healthcare
11.2022 - Current

Air Force

United States Air Force
03.2020 - Current

Bank Teller

FirstBank
08.2018 - 11.2019

Diploma -

Eagle Valley High School

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Yanet Morales