Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Yanet Ramirez

Las Vegas

Summary

Dynamic professional with extensive customer service experience at Mary Kay and Kohls Department Store. Bilingual in Spanish and English, I excel in team collaboration and time management. Recognized for enhancing customer satisfaction through effective communication and attention to detail, I am committed to delivering exceptional service and fostering positive client relationships.

Overview

10
10
years of professional experience

Work History

Assistant

Mary Kay
Las Vegas
04.2025 - Current
  • Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
  • Delivered items directly into customers' homes when necessary, providing additional customer service support.
  • Created delivery routes based on destinations and timelines to maintain efficiency.

Retail Associate

Kohls Department Store
Las Vegas
11.2021 - 02.2022
  • Greeted customers and provided excellent customer service.
  • Organized merchandise displays to attract customers and promote sales.
  • Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.
  • Operated cash register accurately and efficiently while processing payments from customers.
  • Assisted customers in finding products, answered questions, and made product recommendations.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Stocked and cleaned shelves while maintaining neat and orderly store.
  • Provided excellent customer service, resolving issues and answering queries promptly.

Fingerprint Technician /Front Desk Receptionist

Fingerprinting ink
Las Vegas
09.2015 - 10.2018
  • Provided customer service support through phone calls, emails and other forms of communication.
  • Verified identity documents presented by customers to ensure accuracy prior to taking fingerprints.
  • Performed fingerprinting services for new hires, background checks and other purposes.
  • Provided assistance to customers in scheduling appointments and answering questions about the process.
  • Communicated effectively with coworkers, supervisors and customers in both written and verbal formats.
  • Collected payment from customers for fingerprinting services rendered.
  • Maintained a clean work environment free from clutter or hazardous materials.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.

Education

High School Diploma -

Las Vegas High School
Las Vegas, NV
06-2011

Skills

  • Customer service
  • Bilingual in Spanish and English
  • Friendly, positive attitude
  • Hard Worker
  • Multitasker
  • Team collaboration
  • Willingness to learn
  • Attention to detail
  • Time management

References

References available upon request.

Timeline

Assistant

Mary Kay
04.2025 - Current

Retail Associate

Kohls Department Store
11.2021 - 02.2022

Fingerprint Technician /Front Desk Receptionist

Fingerprinting ink
09.2015 - 10.2018

High School Diploma -

Las Vegas High School

Similar Profiles

CREATE PROFILE