Yanet Sorola

The Store Cleaning and Maintenance Lead maintains store instruments and functionality through plumbing, minor electrical, small engine mechanics, and cleaning all departments. Cleaning and Maintenance Managers work a variety of shifts, opening and/or closing on some days, including most weekends and holidays.

Build and lead a high-performance team of 10-20 employees that promotes an “ultra-clean” company standard

Demonstrate organization and administrative skills relative to maintenance equipment and storage

Direct a stringent cleaning and replenishment system

Fuel dispensing parts replacement

Report or repair any equipment found to be in disrepair immediately to the store General Manager

Oversee landscape maintenance, waste management, and ice production/replenishment

Clean all departments and areas of store as needed

Ability to work on the store’s busiest days

Ability to work a rotating schedule that alternates between day and night

Maintain regular and prompt attendance

Effectively and efficiently complete tasks

Interact professionally with other team members Ability to work in a fast-paced, high-pressure environment

Prolonged walking or standing for 8-12 continuous hours perform essential functions of the job with or without reasonable accommodation.

• Processed customer transactions efficiently and accurately, ensuring a positive shopping experience.
• Operated point-of-sale systems to manage cash flow and track inventory levels.
• Assisted in training new cashiers on operational procedures and customer service standards.
• Resolved customer inquiries and complaints promptly, enhancing overall satisfaction.
• Maintained cleanliness and organization of checkout area to promote safety and efficiency.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

• As part of the maintenance team I am responsible for the sanitation, organization, and overall cleanliness of the store including the pristine restrooms Bucees is known for, we strive for a clean, in stock, and always friendly environment
• I am responsible for daily preventive maintenance on equipment, and making sure all standard operating procedures and safety standards are followed
• As we maintain the cleanliness of the store inside and out
• We are tasked to work outside as well as inside, and inside coolers and freezers
• Each day I am tasked with a list of objectives that I accomplish to help keep the store running smoothly, such as inventory, making and moving ice, moving bags if hunting corn, and fixing any equipment malfunctions within my expertise
• I also stand in and help the cashiers when store is at peak hours.

• As part of the gifts team I was a friendly face to greet customers and help sell our merchandise
• My daily task included restocking merchandise, cleaning and organizing the gifts areas of the store, as well as maintaining the gifts warehouse
• I was also tasked with helping the cashiers in peak hours of the store.

• As part of the warehouse team I was tasked with stocking and cleaning the store, as well as our warehouse where our merchandise is keeping a good inventory of items and doing daily tobacco counts.

• As part of the deli team I was thrown into a world of fast pace, high stress work, that I thrived in
• My duties including knowing many different work stations in the deli such as the fast pace sandwich and taco line where I had to memorize many recipes and make food fast and delicious to make the customers happy, to knowing the bakery, fry room, as well as sell jerky and pastry items
• All the while maintaining the cleanliness and organization of the deli as well as following all standard operating procedures and safety procedures.

• Responded to emergency calls, ensuring swift and effective action in high-pressure situations.
• Conducted fire prevention inspections, identifying hazards and promoting safety awareness within the community.
• Operated firefighting equipment and tools, maintaining readiness for diverse emergency scenarios.
• Collaborated with team members during drills, enhancing response coordination and operational efficiency.
• Led community outreach programs, educating residents on fire safety practices and emergency preparedness.
• Analyzed incident reports to identify trends, informing procedural improvements and enhancing overall service quality.
• Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
• Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
• Demonstrated strong leadership skills while serving as a mentor to new firefighters, fostering a culture of teamwork and professionalism within the department.
• Improved operational efficiency by helping maintain apparatuses, equipment, and facilities according to established standards.
• Utilized technical expertise in operating specialized firefighting equipment such as aerial ladders, hydraulic extrication tools, and thermal imaging cameras.

• As part of being a babysitter /Teacher for 6-8 months old toddlers
• Even from neonates to 12 y/o
• I was responsible for changing diapers, feeding there bottles and encouraging them to begin solid foods and milk starting at 8 months
• I also thought them curriculum depending on age
• Also helped toddlers to begin crawling if not walking
• I also had to maintain everything clean and organization at all times and made sure the curriculum was up to date every month.