Yaneth Acosta

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

• Provided excellent customer service to ensure satisfaction
• Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
• Handled money transactions accurately while following company procedures for handling cash payments.
• Answered incoming customer calls regarding product inquiries, orders, and complaints.
• Identified potential opportunities for upselling products or services to customers.
• Provided customers with product and service information.
• Assisted customers in navigating webpages for online purchases or account setup.
• Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
• Reported on financial results including balance sheets, income statements, cash flow statements.
• Provided information by answering employee questions about payrollrelated matters.
• Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
• Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
• Entered data into spreadsheets using Microsoft Excel or other similar programs.