Yaneth Jimenez
Santa Barbara,CA
Summary
Resourceful Staff Assistant with a proven ability to manage administrative tasks while fostering positive relationships with clients and colleagues. Skilled in multitasking and flexible in adapting to dynamic environments, contributing to seamless daily operations. Dedicated professional with strong customer service and communication skills. Experienced in administrative support and problem-solving, ensuring high client satisfaction through effective interaction and collaboration.
Overview
1
1
year of professional experience
2026
2026
years of post-secondary education
Work History
Child Care Supe
Downtown Boys And Girls Club
Santa Barbara, CA
01.2025 - Current
- Assisted staff with administrative tasks and daily operations.
- Communicated effectively with clients and vendors to facilitate interactions.
- Greeted clients, answered phones and provided customer service assistance.
- Maintained positive working relationship with fellow staff and management.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Santa Barbara High School
Santa Barbara, CASkills
- Effective communication
- Customer service
- Administrative support
- Team collaboration
- Data entry
- Document management
- Call reception
- Multitasking and organization
- Fast learner
- Documentation and filing
- Calm demeanor
- Flexibility and adaptability
- Computer skills
- Basic mathematics
- Time management
- Problem solving
- Organization
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Affiliations
- Alma de México dance group
- SBHS Folklorico
Volunteer work
- As past jobs: customer service assistant (assisted as a virtual customer service support specialist- dealt with live translation interpretation and data entry)
- SBHS FOLKLÓRICO club leadership experience in leading a community project dealing with responsibility, communication, etc…
Timeline
Child Care Supe
Downtown Boys And Girls Club
01.2025 - Current
Santa Barbara High School