Yaneth Swanson
San Diego,CA
Summary
Psychology professional with extensive experience in organizational and commercial settings. Skilled in managing interpersonal relationships, adept at working in teams and under pressure, with an entrepreneurial spirit and strong leadership qualities. Possesses clear aspirations, defined goals, and a high sense of commitment.
Overview
24
24
years of professional experience
Work History
Housekeeping and Public Areas
WESTIN CARLSBAD RESORT & SPA
06.2024 - 11.2024
- Ensure cleanliness, organization, and maintenance of public areas within the hotel, adhering to quality and safety standards
- Supervise and coordinate the housekeeping team to ensure proper execution of daily tasks
- Manage the inventory of cleaning products and materials for public area upkeep
- Address and resolve guest requests related to cleanliness of public spaces, maintaining effective communication with staff and other departments
- Collaborate in implementing continuous improvement processes to enhance service quality and guest satisfaction
Psychologist
ALCALDÍA LOCAL DE KENNEDY
10.2021 - 08.2022
- Implement and monitor initiatives aimed at strengthening, training, and raising awareness within the community for Project 2180 “Kennedy: Territory of Inclusive Health.”
- Achieve project goals by engaging 400 individuals in community-based activities focused on psychoactive substance use prevention
Waitress and Food Handler
COCINA LATINA
06.2018 - 12.2018
- Ensure food meets established safety and hygiene standards
- Oversee food preparation processes to guarantee compliance with regulations
- Serve food and beverages to customers
- Set up tables and attend to customer needs
Psychologist
CREANDO SER S.A.S
11.2015 - 06.2016
- Administer and interpret psychological tests
- Prepare detailed reports based on test results
- Develop and implement prenatal stimulation plans
- Conduct workshops on psychoprophylactic courses, multiple intelligences, and emotional intelligence for parents
Head of Human Talent (Human Resources Manager)
ELASTOMEROS P.V.M LTDA
01.2015 - 11.2015
- Oversee recruitment, selection, hiring, and induction of staff, conducting competency-based interviews
- Administer and interpret psychotechnical tests
- Develop and conduct quarterly performance evaluations
- Design training and incentive programs
- Address employee-related issues and improve working conditions
Commercial Director
ORGANIZACIÓN CHILDREN GOLDEN LTDA
06.2002 - 12.2014
- Lead teams of commercial advisors
- Ensure company objectives are met
- Visit clients and provide product-related advice and support
Sales Advisor
WORLD EDUCATIONAL PROGRAMS LTDA
08.2000 - 05.2002
- Market a wide range of educational books
- Provide direct advice to professionals in the children’s sector
- Offer information and guidance to external clients regarding available services
- Consistently achieve sales targets
Education
Degree - Psychology
Corporación Universitaria Iberoamericana
Academic High School Diploma -
Colegio Cafam
Specialization - Alternative Therapies
Universidad Manuela Beltrán
Skills
Effective Communication & Active Listening: Ability to convey ideas clearly and understand others’ needs
Leadership & Teamwork: Experience directing multidisciplinary teams and collaborating in dynamic environments
Conflict Resolution & Decision Making: Skilled in identifying issues and applying effective solutions
Adaptability & Stress Management: Proficient at working under pressure and adapting to changing demands
Organizational Skills & Strategic Planning: Ability to structure projects and optimize operational processes
Continuous Improvement Implementation: Proactive in identifying and executing opportunities for process and service enhancements
Psychological Test Assessment & Interpretation: Experienced in administering and analyzing psychological evaluations
Talent Management & Staff Development: Aptitude for recruiting, training, and motivating team members
Customer Orientation & Service Excellence: Committed to delivering high-quality solutions and exceeding client expectations
Additional Training And Certifications
- Corporación Universitaria Iberoamericana, Diploma in Occupational Psychology and Organizational Innovation
- Corporación Universitaria Iberoamericana, Application and Interpretation of the Wartegg Test in Personnel Selection
- Fundación Argos Panoptes, Clinical Diagnosis through Clay Molding
- Hogares Luz y Vida, First Seminar on Disability Integration: “Atopia or Reality”
- Universidad Manuela Beltrán, Conference on Sensitization Regarding Civil Liability in Professional Risks
Timeline
Housekeeping and Public Areas
WESTIN CARLSBAD RESORT & SPA
06.2024 - 11.2024
Psychologist
ALCALDÍA LOCAL DE KENNEDY
10.2021 - 08.2022
Waitress and Food Handler
COCINA LATINA
06.2018 - 12.2018
Psychologist
CREANDO SER S.A.S
11.2015 - 06.2016
Head of Human Talent (Human Resources Manager)
ELASTOMEROS P.V.M LTDA
01.2015 - 11.2015
Commercial Director
ORGANIZACIÓN CHILDREN GOLDEN LTDA
06.2002 - 12.2014
Sales Advisor
WORLD EDUCATIONAL PROGRAMS LTDA
08.2000 - 05.2002
Academic High School Diploma -
Colegio Cafam
Specialization - Alternative Therapies
Universidad Manuela Beltrán
Degree - Psychology
Corporación Universitaria Iberoamericana
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