Yanette Amparan
Clint
Summary
Bilingual (English/Spanish) Business Administration graduate with experience managing operations and delivering excellent customer service. Skilled in remote communication, problem-solving, multitasking, and virtual collaboration. Proven ability to provide exceptional client experiences and manage workflows efficiently.
Overview
14
14
years of professional experience
Work History
Owner & Operator
Dulces Delicias 915
Clint
01.2023 - 07.2025
- Provided outstanding customer service from order intake to delivery, ensuring repeat business.
- Managed inventory, vendors, and online promotions, increasing client base and engagement.
- Supervised and trained helpers to maintain quality and efficient workflow.
- Maintained accurate sales and expense records for budgeting and reporting.
Assistant Manager
Jewelry Box/Eves
08.2012 - 09.2014
- Supervised and coached sales staff, improving productivity and retention.
- Recruited, hired, and trained new employees.
- Managed daily operations, inventory, and financial reporting.
Sales Floor Associate
Jewelry Box/Eves
El Paso
02.2012 - 08.2012
- Delivered excellent customer service by assisting clients and resolving concerns.
- Supported store operations, including merchandising, cashiering, and inventory.
Temporary Filing Clerk (HR Dept.)
San Elizario ISD
San Elizario
06.2011 - 08.2011
- Maintained HR files and archives, ensuring compliance with audit requirements.
- Performed data entry, scanning, cross-referencing, and document organization.
- Answered and directed phone calls to appropriate staf
Education
BBA - Business Administration And Management
The Univeristy of Texas At El Paso
El Paso, TX05-2019
Community And Volunteer Experience
Self-Help Housing Program Participant, El Paso, TX, 01/17, 12/18, Collaborated with 4 families to build homes from foundation to finishing work., Developed teamwork, time management, and problem-solving skills.
Skills
Customer Service & Communication: Bilingual English/Spanish, conflict resolution, active listening, empathetic communication
Technical & Remote Work: Microsoft Word, Microsoft Excel, Google Workspace, CRM systems, email management, Zoom, Teams, Slack, typing 65 WPM
Organizational & Professional: Multitasking, prioritization, record keeping, remote workflow, team collaboration
Timeline
Owner & Operator
Dulces Delicias 915
01.2023 - 07.2025
Assistant Manager
Jewelry Box/Eves
08.2012 - 09.2014
Sales Floor Associate
Jewelry Box/Eves
02.2012 - 08.2012
Temporary Filing Clerk (HR Dept.)
San Elizario ISD
06.2011 - 08.2011
BBA - Business Administration And Management
The Univeristy of Texas At El Paso
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