Summary
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

YANETZI HIDALGO

Queens,NY

Summary

Proven leader with extensive experience in operations management and team leadership, notably at MANAGER Restaurant. Excelled in staff management, enhancing customer satisfaction, and streamlining operations for efficiency. Skilled in inventory control and fostering a culture of high performance. Achieved significant improvements in service quality and consistency.

Work History

Restaurant Manager

MANAGER
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.

Administrative Assistant

Clinical Assistance Programs

Assistant Manager

MetroPCS Corporate Store

Education

HIGHER TECHNICIAN - ACCOUNTING AND FINANCE

IUTEPAL
VENEZUELA
03.2017

Skills

  • Team Management
  • Inventory control and record keeping
  • Customer Engagement
  • Staff Management
  • Operations Management
  • Shift Management
  • Passion for customer satisfaction
  • Organization and prioritization
  • Staff Scheduling

Accomplishments

  • Improved online restaurant reviews by successfully handling customer complaints, implementing monthly staff training and refining lunch and dinner menus.

Languages

English
Native or Bilingual

Timeline

Restaurant Manager

MANAGER

Administrative Assistant

Clinical Assistance Programs

Assistant Manager

MetroPCS Corporate Store

HIGHER TECHNICIAN - ACCOUNTING AND FINANCE

IUTEPAL
YANETZI HIDALGO