Yang Her
Fresno,CA
Summary
I had completed the custodian certificate of course to maintenance cleaning position
Overview
5
5
years of professional experience
Work History
Housekeeper in the Hotel
Double Tree Hilton
Fresno, CA
08.2014 - 11.2019
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
Housekeeper
Double Tree Hilton
Fresno
08.2014 - 10.2019
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Organized closets with hangers for guests' clothing items.
- Responded to requests from guests regarding housekeeping needs.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Provided information about hotel services upon request from guests.
- Observed proper use of chemicals when cleaning various surfaces.
- Disinfected telephones, light switches and other frequently touched objects.
- Ensured that all health standards were met during cleaning operations.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Interacted pleasantly with clients and guests when performing daily duties.
- Maintained and organized cleaning supplies stock.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Returned rooms to occupant-ready status to satisfy future guests.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Assisted in laundry services including washing, drying, and folding linens.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Maintained clean floors throughout property by sweeping, scrubbing and waxing.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
- Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
- Communicated with maintenance team on damages to repair.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Swept and damp-mopped private stairways and hallways.
Education
GED -
Fresno Adult School
Fresno, CASkills
- Ergonomics and safety training
- Residential Cleaning
- Safe cleaning with chemicals
- Supply Inventory Management
- Guest Relations
- Dusting
- Restroom detailing
- Window Cleaning
- Laundry Management
- Infection Control
- Interior and exterior cleaning
- Physically strong
- Appliance maintenance
- Dish preparation
- Cleaning light fixtures
- Guest amenity replenishment
- Vacuuming and sweeping
- Mopping and buffing floors
- Teamwork
- Sanitization techniques
- Upholstery care
- Waste disposal
- Hardworking
- Chemical Handling
- Closet detailing
- Washing windows
- Ironing clothing
- Building Maintenance
- Cleaning methods
- Window Washing
- Housekeeping
- Chandelier cleaning
- Polishing surfaces
Timeline
Housekeeper in the Hotel
Double Tree Hilton
08.2014 - 11.2019
Housekeeper
Double Tree Hilton
08.2014 - 10.2019
GED -
Fresno Adult School