YANG WANG
San Francisco,CA
Summary
- Dedicated beautician skilled in facial massage, skincare treatments, and client consultation. Committed to enhancing client satisfaction through exceptional service and effective communication.
- Results-focused FrontDesk dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
4
4
years of professional experience
Work History
Beautician
New Project Zen
02.2025 - Current
- Delivered high-quality skincare treatments, enhancing client satisfaction and loyalty.
- Executed advanced hair styling techniques, ensuring diverse client needs were met.
- Implemented effective sanitation protocols, maintaining a safe and hygienic environment.
- Advised clients on product selection and usage, driving informed decisions for personal care.
Front Desk Receptionist
New Project Zen
02.2022 - Current
- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Utilized scheduling software to coordinate appointments and meetings efficiently.
- Maintained organized records of guest interactions, enhancing information retrieval accuracy.
Education
Associate of Science - Accounting
Melboure Uni
Australia01-2012
Associate of Science - Accounting
Swinburne Uni
Australia 01-2010
Skills
- Facial massage mastery
- Appointment scheduling
- Sales and upselling
- Cleaning procedures
- Brow shaping expert
- Client consultation
- Skincare treatments proficiency
- Reception management
- Scalp treatments
- Inventory management
- Microdermabrasion techniques
- Skin analysis
- Facials and skincare treatments
- Friendly communication
- Salon management
- Customer consultation
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Beautician
New Project Zen
02.2025 - Current
Front Desk Receptionist
New Project Zen
02.2022 - Current
Associate of Science - Accounting
Melboure Uni
Associate of Science - Accounting
Swinburne Uni