To obtain a medical assistant position within the healthcare field that utilizes and enhances my clinical/administrative skills and education.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Call Center /Medical Assistant
Advanced Gastroenterologist Group
06.2022 - 08.2023
Adhered to the office group policies and scripts to consistently achieve call-time and quality standards.
Collected and recorded insurance information for patient files and included that information in the system for easy access.
Maintained patient medical history forms and disclosures.
Appointments scheduling and management .
HIPPA compliance .
Basic computer skill (microsoft office & emails)
Sales Associate
Rainbow Retail Company
06.2019 - 03.2020
Provided excellent customer service by answering phone or in person questions and concerns
Assisted clients with merchandise and transactions related matters as per company's procedures.
Admin Assistant
Administrative Services
10.2017 - 12.2017
Communicated with department staff to obtain information about clients as required
Performed clerical duties such as data entry, records filing, copying, faxing, scanning, and sorting.
Office/Front Desk Assistant
Woodlawn Cemetery
07.2017 - 08.2017
Greeted and assist guests, collected/organized data; scheduled and arrange funeral ceremonies and events
Offered financial programs for families with income barriers as needed.
ASA College
10.2020 - 01.2021
Performed Phlebotomy venipuncture, EKG, vital signs, and testing using virtual simulated technology;
Trained in clinical office procedures, laboratory techniques, and tests
Practiced collecting blood, urine, and other specimens, to be labeled and prepared for laboratory testing
Learned the use of medical instruments/equipment utilized during procedures and examinations
Utilized Electronically Medical Records (EMR) and other medical software to work with patient's records;verified patients' health insurance as per HIPPA procedures
Used a combination of case background information, assessment findings, and unfolding events during thesimulation, to acquire decision-making skills by choosing a course of action
Developed therapeutic communication abilities by having interactive dialogue, including subjectiveassessment, patient education, and interdisciplinary communication
Provided a patient outcome summary at the end of each simulation that indicates correct and incorrectactions.
Education
Associates of Occupational Studies Degree - Medical Assisting
ASA College
New York, NY
01.2021
Skills
SKILLS & QUALIFICATIONS:
Clinical Laboratory Procedures: including EKG, Phlebotomy, Specimen Collection, Urinalysis, Finger
Patient Care Navigator and Office Assistant at Dr E Carter - GastroenterologistPatient Care Navigator and Office Assistant at Dr E Carter - Gastroenterologist
Certified Medical Assistant at Emory Saint Joseph's Hospital| GastroenterologistCertified Medical Assistant at Emory Saint Joseph's Hospital| Gastroenterologist