Yangyi Woo
Hanover,MD
Summary
Organized professional promotes demonstrated ability to manage medical office operations, coordinate front desk activities, and maintain patient records. Skilled in using medical software and practice management systems to support accuracy and efficiency in healthcare operations. Committed to providing excellent patient care and customer service. Detail-oriented individual with proven ability to manage multiple tasks with efficiency and accuracy. Excellent interpersonal, communication, and computer skills. Committed to providing customers with the best possible support and assistance.
Overview
3
3
years of professional experience
Work History
PSR
ASCENSION PRIMARY PHYSICIAN’S OFFICE
08.2023 - Current
- Checking patient eligibility, scheduling follow-up appointments, developing patient relationship and helping patients in and out of the facility
- Created new patient files, inputting data into the hospital's electronic health record system
- Demonstrated excellent customer service skills by responding to patient inquiries and providing accurate information
- Answered incoming calls in a timely fashion, routing them appropriately or taking messages as needed
- Assisted physicians with scheduling tests, referrals and follow-up visits as needed
- Provided assistance to fellow staff members when needed.
- Skilled at working independently and collaboratively in a team environment.
PSR
JIKI MEDICAL ASSOCIATES
02.2023 - 07.2023
- Maintained confidentiality of all medical records in accordance with HIPAA regulations
- Organized patient charts according to established protocols
- Scheduled appointments for patients using the hospital's computerized system
- Created new patient files, inputting data into the hospital's electronic health record system
- Answered incoming calls in a timely fashion, routing them appropriately or taking messages as needed
- Assisted physicians with scheduling tests, referrals and follow-up visits as needed.
- Self-motivated, with a strong sense of personal responsibility.
Medical Assistant
MERCY PERSONAL PHYSICIAN’S OFFICE
12.2020 - 11.2022
- Recording and updating patients medical histories, measuring and recording vital signs, performing basic lab tests and EKGs, and preparing patients for examinations and procedures in order to assist doctors
- Sanitized, restocked and organized exam rooms and medical equipment
- Obtained client medical history, medication information, symptoms and allergies
- Directed patients to exam rooms, fielded questions and prepared for physician examinations
- Performed clerical duties, such as word processing, data entry, answering phones and filing
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Education
B.S. in Accounting -
TOWSON UNIVERSITY
Towson, MDSkills
- Organizational Skills
- Social Perceptiveness
- Analytical and Critical Thinking
- Analytical Thinking
- Customer Relations
- Fluent in Korean and English
- Attention to Detail
- Organization
- Critical Thinking
- Problem-Solving
- Clerical Support
- Verbal Communication
Timeline
PSR
ASCENSION PRIMARY PHYSICIAN’S OFFICE
08.2023 - Current
PSR
JIKI MEDICAL ASSOCIATES
02.2023 - 07.2023
Medical Assistant
MERCY PERSONAL PHYSICIAN’S OFFICE
12.2020 - 11.2022
B.S. in Accounting -
TOWSON UNIVERSITY
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