Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Yania Diaz

Summary

Bilingual professional with over 20 years of combined experience in childcare, customer service, delivery operations, and legal support. Certified Registered Behavior Technician (RBT, 2025) with experience supporting children's developmental and behavioral needs. Skilled in providing exceptional care, ensuring safe and timely service, and maintaining strong client relationships. Dedicated, dependable, and committed to delivering high-quality service in every role.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Driver

Spark Driver
01.2024 - Current
  • Company Overview: Walmart
  • Deliver customer orders efficiently while providing outstanding customer service.
  • Manage multiple deliveries daily, ensuring accuracy, safety, and timeliness.
  • Communicate with customers and support teams to guarantee a smooth delivery experience.
  • Walmart

Private Childcare Provider

Self-Employed
01.2020 - 01.2023
  • Provided in-home care for two young children (ages 1 and 2), incorporating principles of behavior management and developmental support.
  • Applied basic ABA (Applied Behavior Analysis) strategies to encourage positive behaviors and skill acquisition.
  • Maintained open communication with families to report progress and ensure consistency across home routines.

Childcare Provider

Lindas Caritas Daycare
01.2010 - 01.2019
  • Supervised and cared for groups of young children in a structured daycare setting.
  • Created and facilitated educational activities to promote early learning and development.
  • Ensured a safe, clean, and nurturing environment for children and their families.

Lawyer

Bufete de Abogados
01.2000 - 01.2010
  • Provided legal advice and representation in civil, criminal, and family law cases.
  • Drafted legal documents, negotiated settlements, and prepared cases for court proceedings.
  • Maintained confidentiality and delivered tailored client services.

Education

Bachelor’s Degree - Law (Licenciada en Derecho)

Central Marta Abreu University of Las Villas
Cuba
01.2000

Skills

  • Applied Behavior Analysis (ABA) Principles
  • Behavior Management and Positive Reinforcement
  • Childcare and Early Childhood Development
  • Customer Service and Client Relations
  • Delivery Operations and Route Management
  • Strong Verbal and Written Communication
  • Time Management and Organization
  • Problem-Solving and Critical Thinking
  • Bilingual: Spanish and English

Certification

Registered Behavior Technician (RBT), 05/25

References

Available upon request.

Timeline

Driver

Spark Driver
01.2024 - Current

Private Childcare Provider

Self-Employed
01.2020 - 01.2023

Childcare Provider

Lindas Caritas Daycare
01.2010 - 01.2019

Lawyer

Bufete de Abogados
01.2000 - 01.2010

Bachelor’s Degree - Law (Licenciada en Derecho)

Central Marta Abreu University of Las Villas

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Yania Diaz