Motivated professional with expertise in administrative support, and logistics, complemented by a 3.8 GPA and memberships in Phi Theta Kappa – Lambda Iota Chapter, One Million Degrees and a member of Association for Supply Chain Management. Proficient in Microsoft Office, Invision, Cerner, AMS, POS systems, and Excel. Skilled in calendar management, patient registration, insurance verification, and inventory tracking, with a strong focus on compliance with medical and logistical standards. Known for exceptional interpersonal and communication skills, thriving in collaborative, team-oriented environments. Dedicated to delivering efficient, detail-oriented, and customer-focused results.
Hi, I’m
Yanice Davis
Chicago,IL
Summary
Overview
13
years of professional experience
Work History
Broward health medical center
Secretary
02.2019 - 08.2023
Job overview
- Respond to telephone inquiries, redirect communications, and provide procedural cost information
- Manage the Executive Director’s calendar with precision, scheduling engagements and coordinating meetings
- Record detailed minutes during meetings and develop comprehensive agendas
- Ordering of uniform attire and office supplies
- Draft and facilitate corrective action documentation for managerial review
- Conduct patient registration with thorough demographic verification
- Liaise with insurance providers to obtain pre-authorization for medical treatments
- Prepare QA report
- Plan and coordinate departmental initiatives, fostering team engagement and cohesion
- Facilitate comprehensive onboarding for all new personnel
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
North shore medical center
Secretary
01.2017 - 02.2019
Job overview
- Maintaining and updating patient records, charts, and medical documents, ensuring compliance with confidentiality and accuracy standards.
- Managed and triaged incoming calls, addressing patient and family inquiries and directing communications to appropriate departments or patient rooms.
- Coordinated patient bed assignments and facilitated smooth transfers between units.
- Supporting the team during emergencies by handling documentation and communication efficiently.
- Ensuring the unit is stocked with necessary supplies and equipment.
Gunter Shipping Company Ltd.
Manager
11.2010 - 08.2016
Job overview
- Managed daily operations of the Company
- Implemented cost-saving strategies, significantly reducing operational expenses
- Prepare and submit requisite documentation for shipments, ensuring adherence to regulatory standards and accurate filing
- Execute daily logistical operations to streamline and optimize client shipments, ensuring timely and efficient delivery.
- Monitor and track the movement of inventory, both inbound and outbound, to maintain precise records.
- Collaborate with team members to ensure the prompt and efficient completion of tasks, meeting all deadlines and operational targets.
- Ensure strict compliance with customs regulations and industry standards, overseeing the timely clearance of shipments
- Promptly address any discrepancies or compliance issues raised by customs authorities, providing clarifications, supplemental documentation, or adjustments to facilitate expeditious release
- Coordinate logistics for post-clearance operations, ensuring the smooth delivery of goods to final destinations
- Serve as the primary point of contact for clients, offering regular updates, addressing concerns, and ensuring optimal customer satisfaction through responsive, proactive communication
- Kingston Jamaica
Education
Olive Harvey CollegeChicago, Illinois
Associate in Applied Science (A.A.S) from Supply Chain Management and Logistics
06.2025
University Overview
University College of the CaribbeanKingston, Jamaica
Certification from Project Management
12.2015
University Overview
Management Institution of National DevelopmentKingston, Jamaica
Diploma from Customs Regulation & Documentation
11.2013
University Overview
Colbourne CollegeKingston, Jamaica
Diploma from Travel Tourism & Airline Studies
01.2008
University Overview
Skills
- Microsoft Office
- Invision
- Cerner
- Automated Manifest System (AMS)
- POS system
- Excel
- Exceptional interpersonal skills
- Verbal communication
- Written communication
- Exemplary phone etiquette
- Thrives in collaborative environments
- Team-oriented environments
- Office administration
- Customer service
- Organization
References
References
Available upon requestTimeline
Secretary
Broward health medical center
02.2019 - 08.2023
Secretary
North shore medical center
01.2017 - 02.2019
Manager
Gunter Shipping Company Ltd.
11.2010 - 08.2016
University College of the Caribbean
Certification from Project Management
Management Institution of National Development
Diploma from Customs Regulation & Documentation
Colbourne College
Diploma from Travel Tourism & Airline Studies
Olive Harvey College
Associate in Applied Science (A.A.S) from Supply Chain Management and Logistics
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