Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Yanida Mizalu

Yanida Mizalu

Brooklyn,MD

Summary

Focused professional with superior skills in fulfillment, communication and

. Proud experienced in working in solitary role or as part of busy team. Punctual with terrific work ethic. Talented Packager with 3years of experience and strong history of meeting demanding production targets in customer service settings. Experienced in moving merchandise of all sizes manually and mechanically. Hardworking, reliable and driven to find new ways to improve performance. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

4
4
years of professional experience

Work History

Packing Handler

AMAZON
Baltic, MD
02.2022 - 11.2023
  • Inspected products for defects prior to packaging.
  • Labeled packages with required information such as destination and contents.
  • Stacked filled boxes on pallets for shipping purposes.
  • Operated and maintained packing machinery to ensure efficient production of goods.
  • Organized items in boxes according to size, weight, and type.

Customer Service Representative

American Airlines
Atlanta, GA
01.2020 - 02.2021
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Assisted customers to check in ordering, exchanges and technical support.
  • Resolved complex problems by working with other to make happy our passenger to provide solutions that meet customer needs.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Education

High School Diploma -

St Famille
Kinshasa
09.2019

Skills

  • Product Labeling
  • Customer Relations
  • Work Well Under Pressure
  • Clear Communication
  • Product Packaging
  • Data Entry
  • Equipment Inspection
  • Shipment Preparation
  • Storage Organization
  • Packing Optimization
  • Quality Control
  • Shipment Inspection
  • Safety Monitoring
  • Shipping Procedures
  • Problem-Solving

Languages

english
Professional
French
Native/ Bilingual

Timeline

Packing Handler

AMAZON
02.2022 - 11.2023

Customer Service Representative

American Airlines
01.2020 - 02.2021

High School Diploma -

St Famille
Yanida Mizalu