Yanier Hernandez Medina
Naples,FL
Summary
Accomplished Custodia Supervisor at ABM Building Value adept in enhancing team productivity and customer satisfaction effective problem-solving and decision making. Leverage skills in deadline. management excellent. communication to achieve strategic goals and foster a cultural continuous improvement . Demonstrated adaptability and professionalism contributing to significant operational efficiency and positive client relations. Dynamic leader with a proven track record at Empreza Agropecuaria Cabaiguan, Cuba, enhancing team productivity and customer satisfaction. Excelled in problem-solving and adaptability, achieving significant business growth. Skilled in fostering teamwork and collaboration, driving continuous improvement and strategic decision-making for operational excellence.
Overview
15
15
years of professional experience
Work History
ABM Building Value
Custodian Supervisor
01.2024 - Current
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
- Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Educated staff on organizational mission and goals to help employees achieve success.
Senior Production Manager
Empreza Agropecuaria Cabaiguan, Cuba
01.2017 - 05.2022
- Monitored and supported progress of plant production orders by managing shop capacity and loading functions at several facilities.
- Built strong customer relationships through effective communication on project progress, leading to increased satisfaction levels and repeat business opportunities.
- Mentored junior team members to improve their skills and advance within the company, strengthening overall team performance.
- Collaborated with cross-functional teams for successful product launches, meeting deadlines, and staying within budget constraints.
- Optimized inventory management strategies by closely monitoring supply chain activities, reducing carrying costs without compromising availability of critical components or materials needed for production operations.
- Streamlined communication between departments, resulting in more efficient problem-solving and decisionmaking.
- Investigated and implemented ideas for quality improvement, increased productivity, and cost reduction.
- Managed high-performing teams by setting clear expectations, providing regular feedback, and fostering a positive work culture.
- Analyzed production data to identify inefficiencies, recommending changes that led to improved output rates.
- Negotiated contracts with vendors to secure favorable pricing on materials without sacrificing quality or timeliness of delivery.
- Implemented safety protocols to reduce workplace accidents and create a safer work environment for all employees.
- Evaluated new technologies and equipment upgrades to determine potential benefits for the company''s production capabilities.
- Developed strong relationships with suppliers to ensure timely delivery of materials and reduced costs.
- Resolved issues quickly to maintain productivity goals.
- Reviewed maintenance and repair problems to determine appropriate action for resolution.
- Utilized data analysis tools to identify and resolve production issues.
General Manager of Operations
Empreza Pecuaria Venegas, Cuba
01.2010 - 12.2016
- Ensured compliance with industry regulations, company policies, and best practices within all areas of operation.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Developed and executed strategic plans for increased productivity, profitability, and overall business growth.
- Delivered consistent results in challenging market conditions through sound decision-making based on comprehensive data analysis.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Education
Bachelor of Science - Agroindustrial Ingineering
Agroindustrial Processing Ingineer
Universidad Jose Marti, Sancti-Spriritus, Cuba12.2021
High School Diploma -
EMCC
Camilo Cienfuegos, Cuba06.2007
Skills
- Deadline Management
- Continuing education
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent Communication
- Organizational Skills
- Active Listening
- Effective Communication
- Decision-Making
- Relationship Building
- Task Prioritization
- Self Motivation
- Goal Setting
- Professionalism
- Continuous Improvement
- Adaptability
Timeline
ABM Building Value
Custodian Supervisor
01.2024 - Current
Senior Production Manager
Empreza Agropecuaria Cabaiguan, Cuba
01.2017 - 05.2022
General Manager of Operations
Empreza Pecuaria Venegas, Cuba
01.2010 - 12.2016
Bachelor of Science - Agroindustrial Ingineering
Agroindustrial Processing Ingineer
High School Diploma -
EMCC
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