Summary
Overview
Work History
Education
Skills
Timeline
Generic

YANIESKA IGLESIAS ALVAREZ

Arizona City,AZ

Summary

Knowledgeable Desired Position with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Overview

20
20
years of professional experience

Work History

Manager

Cachito De Cuba Restaurant
08.2019 - 01.2022
  • Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
  • Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
  • Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Maintained open lines of communication between front-and back-of-house teams to facilitate smooth day-to-day operations.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.

Manager

2clean
01.2012 - 03.2017
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Sales Agent

Banjio Bank
02.2009 - 09.2011
  • Assisted call-in customers with questions and orders.
  • Explained features and advantages of Type products or services to promote sales.
  • Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Boosted referral rates by cultivating positive relationships with satisfied customers who were eager to recommend our products/services to others.
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Identified new areas of opportunity within existing accounts by offering additional products or services based on their needs analysis results.
  • Delivered engaging sales presentations tailored specifically towards individual client needs, demonstrating a deep understanding of their business and industry.

Basketball Coach

Primary School Albel Santamaria
09.2001 - 10.2003
  • Encouraged sportsmanship and teamwork among players during games and practices.
  • Promoted good sportsmanship with competing teams on- and off-field.
  • Created opportunities for players to develop leadership skills through team captain roles or mentoring younger teammates.
  • Acted as positive role model for team participants and in community.
  • Built strong, cohesive teams by fostering a positive and supportive environment.
  • Increased player motivation with tailored goal-setting and progress tracking strategies.
  • Adjusted coaching style according to each athlete''s learning style to maximize potential improvement.
  • Developed and implemented effective training and skills development strategies to improve overall team performance.
  • Optimized practice sessions by focusing on skill development, conditioning, and situational drills.
  • Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
  • Cultivated a culture of excellence that led to multiple championship wins within regional competitions.
  • Facilitated consistent success by conducting thorough game analysis and implementing strategic adjustments.
  • Evaluated game film as part of ongoing review process identifying areas of weakness requiring targeted improvements.

Education

RBT 40 Hours Training -

APF
Arizona

High School Diploma -

Luis Aldana Palomino
Amancio Rodriguez
06.2001

Skills

    -Effective communication with children, parents and supervisors -Ability to work in an interdisciplinary team -Responsibility and professional ethics -Adaptability to different environments and customer needs -

Timeline

Manager

Cachito De Cuba Restaurant
08.2019 - 01.2022

Manager

2clean
01.2012 - 03.2017

Sales Agent

Banjio Bank
02.2009 - 09.2011

Basketball Coach

Primary School Albel Santamaria
09.2001 - 10.2003

RBT 40 Hours Training -

APF

High School Diploma -

Luis Aldana Palomino

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YANIESKA IGLESIAS ALVAREZ