Summary
Overview
Work History
Education
Skills
Languages
TECHNICAL TOOLS
Timeline
Generic

Yanil Bravo-Santiago

Bronxville

Summary

Administrative and data-entry professional with 10+ years of experience ensuring accurate electronic records, streamlining payroll data transfers, and supporting large teams. Skilled in Microsoft Office, document indexing, and communication with both internal teams and external institutions. Known for meeting deadlines, maintaining confidentiality, and adapting quickly to remote work environments. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

14
14
years of professional experience

Work History

Electronic Data Trans Specialist

1199 SEIU
New York
05.2018 - Current
  • Serve as liaison between union officers and employer payroll departments to ensure accurate, timely transmission of dues and member data.
  • Convert raw payroll files into union-compliant formats; upload and verify data using UnionWare.
  • Audit monthly files for missing, mismatched, or outdated member records and collaborate with institutions to correct discrepancies.
  • Track status updates for over 40 institutions, documenting outreach, and maintaining compliance records.
  • Support internal communication campaigns and assist with member status updates and reporting.
  • Coordinated with other departments to ensure efficient workflow processes.
  • Reviewed documents for accuracy prior to submission or publication.

DATA ENTRY CLERK, Dues Department

1199 SEIU
New York
01.2012 - 01.2018
  • Manually entered high-volume member data with accuracy exceeding 99%.
  • Processed scanned forms, applications, and retiree documentation; maintained an organized and confidential filing system.
  • Matched payments with member accounts, investigating, and reporting any inconsistencies.
  • Responded to in-person and phone inquiries, explaining dues policies, and troubleshooting account issues.
  • Supported new member orientation materials and logged attendance data.
  • Performed data entry from paper documents, emails, and other sources into computer systems.
  • Updated existing records with new or revised information as needed.
  • Maintained confidentiality of sensitive information entered into the system.
  • Checked source documents against entered data to ensure accuracy.

ADMINISTRATIVE ASSISTANT (Summer Youth Intern)

1199 SEIU
New York
01.2011 - 01.2012
  • Gained early experience in professional office etiquette and multitasking in a union setting.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Created travel arrangements and distributed travel details to appropriate personnel.

Education

High School Diploma -

Walton High School
Bronx, NY
07-2012

Skills

  • Data entry and accuracy
  • Electronic reporting
  • Microsoft Office proficiency
  • Document scanning and indexing
  • Remote communication tools
  • Research and problem-solving
  • Customer service excellence
  • Confidential data handling
  • Team collaboration
  • Data analysis
  • Data entry
  • Union compliance
  • Microsoft Excel
  • Attention to detail
  • Organizational skills
  • Adaptability and flexibility

Languages

English
Professional
Spanish
Limited

TECHNICAL TOOLS

Microsoft Word, Excel, Adobe, Conversion-ware, Union-ware, Zoom, Teams, Office Equipment (Printers, Fax, Scanners)

Timeline

Electronic Data Trans Specialist

1199 SEIU
05.2018 - Current

DATA ENTRY CLERK, Dues Department

1199 SEIU
01.2012 - 01.2018

ADMINISTRATIVE ASSISTANT (Summer Youth Intern)

1199 SEIU
01.2011 - 01.2012

High School Diploma -

Walton High School
Yanil Bravo-Santiago
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