YANINA SANTIANA
Chesapeake,V.A
Summary
Highly organized and productive employee with excellent interpersonal skills developed through experience working with diverse range of professionals, clients, and staff members. Fluent in Spanish, possessing proven communication abilities and understanding the value of working effectively with all levels of employees. Known for ability to develop rapport with patients, families, staff, and other healthcare professionals. Adept at diplomatically resolving customer complaints when necessary. Resourceful and strong work ethic. Reliable and competent individual committed to providing impeccable service. Seeking a position to utilize experience, hardworking abilities, and positive attitude while offering opportunities for professional growth.
Overview
19
19
years of professional experience
Work History
Housekeeper
Autumn Care of Chesapeake
08.2023 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Documented and reported necessary facility and building repairs observed.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Housekeeper
Harmony At Oakbrooke
07.2020 - 07.2022
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Home Health Aide
All American Home Care
01.2016 - 01.2019
- Cared for elderly, convalescent, or handicapped persons in patient's homes
- Changed bed linens, washed and ironed patient's laundry, and cleaned patient's quarters
- Prepared, and served food for patient following special prescribed diets
- Assisted patients into and out of bed or wheelchair, to lavatory, and up and down stairs
- Assisted patient to dress, bathe, and groom self
- Massaged patient and applied preparations and treatments, such as liniment or alcohol rubs; assured prescribed medications were administered, under written direction of physician or as directed by home care nurse
- Accompany clients to doctors' offices and on other trips outside the home, providing transportation, assistance and companionship.
Childcare Provider
Jacqueline Rodriguez
01.2006 - 01.2010
Education
GED -
GED Program
06.2006
Skills
- Teamwork
- Housekeeping
- Cleaning and organizing abilities
- Customer Service
Referencesavailable
True
Timeline
Housekeeper
Autumn Care of Chesapeake
08.2023 - Current
Housekeeper
Harmony At Oakbrooke
07.2020 - 07.2022
Home Health Aide
All American Home Care
01.2016 - 01.2019
Childcare Provider
Jacqueline Rodriguez
01.2006 - 01.2010
GED -
GED Program
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