Strategic business professional with 10+ years of experience in account management, sales expansion, and operational support across telecommunications and international trade. Proven ability to drive revenue growth, develop partnerships, and streamline processes. Bilingual in English & Spanish, with expertise in IT integration, contract management, and corporate compliance. Recognized for building scalable programs, enhancing profitability, and fostering long-term client relationships.
Overview
11
11
years of professional experience
Work History
President
Common Path Solutions LLC
05.2021 - Current
Founded and manage operations of a consulting/solutions firm, overseeing business strategy, client relationships, and service delivery.
Led partnerships and contracts with telecom and retail clients, supporting operational growth.
Provide advisory on sales expansion, compliance, and process improvement.
Sales Implementation Manager
TracFone Wireless, Inc. – Lifeline Services
06.2019 - 05.2021
Oversaw rollout and implementation of sales initiatives across national retail and partner channels.
Coordinated with cross-functional teams (marketing, legal, operations) to ensure timely execution of new programs.
Drove operational efficiency and compliance during program launches.
Retail Operations Analyst
TracFone Wireless, Inc. – Lifeline Services
08.2016 - 06.2019
Managed sales and acquisition strategies for national and regional retail accounts, driving expansion and profitability.
Oversaw multi-million-dollar budgets, forecasts, and marketing initiatives across multiple sales channels.
Negotiated contracts and executed agreements while ensuring compliance with legal and audit standards.
Revived dormant contracts, relaunching retail programs at regional and national levels.
Partnered with Master Agents to expand dealer networks and strengthen brand presence.
Alternative Channels Analyst
TracFone Wireless, Inc. – Lifeline Services
08.2014 - 08.2016
Managed sales and operations for alternative retail channels, expanding partner networks and improving retention.
Conducted regular data analysis and reporting to evaluate KPIs and align with business goals.
Supported compliance efforts by maintaining audit-ready documentation.
Developed national retail partnerships, enhancing product availability and market penetration.
Systems Administrator /Dispatch Operations Manager at Common Sense SolutionsSystems Administrator /Dispatch Operations Manager at Common Sense Solutions