Summary
Overview
Work History
Education
Skills
Timeline
Yanique Bailey

Yanique Bailey

Land O' Lakes,USA

Summary

. Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Practice Coordinator

Modern Foot & Ankle
11.2022 - Current
  • Managed practice operations and ensured efficient workflow
  • Maintained patient records according to policy and federal regulations
  • Conducted staff meetings to discuss practice goals and objectives
  • Resolved customer service complaints and inquiries
  • Responded to inquiries from patients and insurance companies
  • Developed and implemented operational policies and procedures to improve practice efficiency and patient satisfaction.
  • Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
  • Collaborated with interdisciplinary teams to develop individualized care plans for patients, ensuring optimal health outcomes.
  • Facilitated open communication among team members, promoting a positive work environment conducive to collaboration and problemsolving.
  • Planned and assigned workload to Number-person nursing staff to direct patient care.
  • Collaborated with staff, management, and external groups to coordinate patient care.
  • Established new policies and updated existing policies to improve standard of care for patients.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Worked closely administration to develop and implement best practices to improve patient outcomes.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
  • Identified department issues to recommend corrective actions.
  • Led quality improvement initiatives focused on reducing hospital-acquired infections, enhancing overall patient safety measures.
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Excellent communication skills, both verbal and written.
  • Developed strong communication and organizational skills through working on group projects.
  • Identified issues, analyzed information and provided solutions to problems.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Worked effectively in fast-paced environments.
  • Paid attention to detail while completing assignments.
  • Skilled at working independently and collaboratively in a team environment.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Worked well in a team setting, providing support and guidance.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Demonstrated leadership skills in managing projects from concept to completion.

Lead Teacher

Primrose Schools
01.2022 - 11.2022
  • Developed and implemented academic and behavioral programs, including lesson plans, activities, and assessments
  • Implemented behavior management strategies to ensure a positive learning environment
  • Collaborated with other lead teachers to create engaging and meaningful learning activities
  • Utilized a variety of assessment tools to measure student progress and ensure learning objectives were met
  • Attended professional development workshops and conferences to stay abreast of best practices in the field.
  • Advised and counseled students to help them develop skills and knowledge required to succeed.
  • Assisted in coordinating school-wide events such as science fairs and literacy nights, enhancing community involvement and support for education initiatives.
  • Registered student progress and attendance on database to enable tracking history and maintain accurate records.
  • Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
  • Fostered student curiosity and interest through creative hands-on activities.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Implemented reading and writing workshops to increase student literacy and support school reading programs.
  • Increased student involvement in program offerings through strategic redesign of program processes and methods.

Front End Attendant

Saks OFF 5TH
08.2019 - 11.2020
  • Welcomed customers and provided excellent customer service
  • Operated cash registers and handled cash transactions accurately
  • Exhibited strong communication skills and a positive attitude
  • Assisted with inventory control and upkeep
  • Achieved daily sales goals and metrics.
  • Supported fellow team members during peak hours, contributing to overall front-end efficiency.
  • Contributed to loss prevention efforts by monitoring checkout areas for suspicious activity or theft.
  • Addressed customer needs and made product recommendations to increase sales.
  • Operated cash register to record transactions accurately and efficiently.
  • Adapted easily to changing priorities within the workplace while maintaining composure under pressure.
  • Collaborated with store management on implementing new promotions or sales events at the front end of the store.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Ensured all equipment was functioning properly prior-to-use, reducing delays or technical issues during customer interactions.
  • Assisted in training new hires on front-end processes, sharing personal expertise for the benefit of the team.
  • Maintained a clean and organized work area, promoting a positive store experience for customers.
  • Participated in ongoing training sessions to stay current on company policies and procedures relevant to the front-end attendant role.
  • Contributed to a positive work environment by fostering strong relationships with coworkers and consistently exhibiting a supportive attitude.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Worked effectively in fast-paced environments.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Applied effective time management techniques to meet tight deadlines.

Education

AA - Business Administration

Hillsborough Community College, Tampa, FL

Diploma - Finance

William T Dwyer at Palm Beach Gardens, Palm Beach Gardens, FL
05.2019

Skills

  • Typing 46 wpm
  • Patient Relations
  • Records Management
  • Client Assessment and Analysis
  • Safety Awareness
  • User Interface Understanding
  • Regulatory Requirements
  • Cash Balancing
  • Strong Verbal Communication
  • Child Development
  • Training development
  • Compliance understanding
  • Health Information systems
  • Conflict resolution
  • Clerical support
  • Data Entry
  • Healthcare Delivery
  • Regulatory Compliance
  • Performance Metrics
  • Critical Thinking
  • HIPAA Guidelines
  • Information Systems Development
  • Satori Alternative to Managing Aggression
  • Operational Records Maintenance
  • Strategic Planning
  • Appointment Coordination
  • Electronic Medical Record Software
  • Insurance Verification
  • Data Analysis
  • Resource Management
  • Facility Oversight
  • Supplies Ordering
  • Personnel Management
  • Medicare Compliance
  • Certified in CPR/AED
  • Workflow Planning
  • Inventory and restocking
  • Electronic Health Records
  • Policy Implementation
  • Training and mentoring
  • Patient Scheduling
  • Workflow Management

Timeline

Practice Coordinator - Modern Foot & Ankle
11.2022 - Current
Lead Teacher - Primrose Schools
01.2022 - 11.2022
Front End Attendant - Saks OFF 5TH
08.2019 - 11.2020
Hillsborough Community College - AA, Business Administration
William T Dwyer at Palm Beach Gardens - Diploma, Finance

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Yanique Bailey