Yanique Bryson
Lake Worth,FL
Summary
Self-starter, quick learner, highly motivated marketing/sales brand ambassador with extensive customer service experience. Strong communication Skills build relationships with business partners as well as consumers which increase sales and buying experience for the target market. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers, and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Luxury Sales Associate
Moet Hennessy- Mosaic, North America
01.2020 - Current
- Market/Merchandising Territory Manager.
- Is responsible for building effective relationships with multiple retailers to sell stakeholder products.
- Duties include collaborating with store management to implement any strategy to extend any presence of products on store racks with preferred assortments, executing employee training sessions, and keeping retailers informed of promotions, initiatives, and package launches and changes.
- Market/Merchandising Territory Manager also assembles marketing props and sales displays to increase product awareness and sales shares extensive knowledge of wines and liquor with retailers to increase sales, conducts surveys with hand devices and smartphones to report current market trends and conditions directly to each client team, and inputs daily reports, completed assignments, hours worked, and mileage into smart devices.
- Additionally, as a manager it is my responsibility to arrange consistent shelves, bins, and racks at 67 locations by following established planograms, implementing effective upselling techniques to encourage additional purchases from satisfied customers, participating in staff training sessions to stay current on industry trends, product developments, and sales techniques, and acquiring extensive knowledge of luxury brands across multiple product categories to provide well-rounded customer service experiences.Market/Merchandising Territory Manager is also expected to build relationships with key clients, resulting in increased revenue and long-term partnerships, and maintain visual merchandising standards to create several appealing store environments for customers, of diverse and consistent sales portfolios.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Generated advertising brochure for vendor use.
Independent Contractor- Liquor Salesperson
Northstand Spirits Inc.
01.2021 - 10.2021
- Invite engage with many inspired consumers to sample and ultimately purchase products while hosting several tasting
- Demonstrate some of the highest degree of salesmanship and brand storytelling.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Increased client satisfaction by delivering high-quality projects on time and within budget constraints.
- Identified new business opportunities through networking events, online platforms, or word-of-mouth referrals.
- Conducted thorough research to stay updated on industry trends and best practices, providing informed recommendations to clients.
- Analyzed user feedback to gather input and identify areas required for improvement.
Amazon Retail Associate
Amazon
01.2020 - 06.2020
- Instrumental in set up, "pop of store" used proper implementation of Plan-O-Grams
- Subject matter expertise in Smart devices, sharing knowledge with consumers which generates sales.
- Managed approximately 5 representatives in 3 different departments, ensuring several smooth transactional experiences with customers.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Collaborated with team members to achieve daily sales goals and exceed performance targets.
Inventory Control Manager
Earth Fare
01.2019 - 03.2020
- Investigate and resolved variances with inventory records
- Verified receipt for accuracy
- Transported items using equipment like fork lift and hand truck.
- Conducted regular audits of inventory levels to identify discrepancies, taking corrective action when necessary to maintain accurate records.
- Reduced stock discrepancies through meticulous record-keeping and consistent communication with relevant departments.
- Processed damaged goods and completed wasted inventory paperwork.
- Cross-referenced invoices and supplies for reporting accuracy.
- Reviewed established business practices and improved processes to reduce expenses.
- Tracked production and quality control systems to proactively identify deficiencies.
HP Customer Representative
Hewlett Packard -Mosaic North American
03.2019 - 09.2019
- Provided exceptional customer service, with product knowledge information general sales of products, and built consumer satisfaction.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues with professionalism.
- Maintained a consistently courteous friendly atmosphere for guests to increase overall satisfaction and customer service standards.
- Implemented feedback from regular evaluations to improve personal performance and contribute positively to the team's collective growth.
- Maintained accurate records of all client interactions through diligent use of CRM systems, allowing for targeted follow-ups and efficient customer history referencing.
- Boosted sales revenue by skillfully promoting diverse service options.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
Education
Associate Degree - Arts and Humanities
Montego Bay Community College
Jamaica, WI08.2011
High School Diploma -
Mount Alvernia High School
Jamaica, WI06.2009
Some College (No Degree) - WSET Level 1
Wine & Spirts Education Trust
United States Skills
- Loss Preventions
- Inventory Control
- Merchandising Expertise
- Product Promotions
- Excellent Organization
- Training
- Negotiation
- Problem Resolution
- Time Management
- Leadership
- Professional Attitude
- Honest and Dependable
Certification
Licensed- Liquor Salesperson, Florida, DBPR
https://www.linkedin.com/in/yanique-bryson-92aa3661/
Attached is my LinkedIn webpage, here you will see my profile and all there is to know about me.
Coaching soccer during summer breaks.
One of my passions growing up was the love for soccer, I began playing at age 13 and continued throughout university where I mastered the sport and used my skills to mentor. My journey have taken me on many adventures but I sincerely believe in the importance of sportsmanship. Therefore I continue to use my talents to help young generations after me.
Timeline
Independent Contractor- Liquor Salesperson
Northstand Spirits Inc.
01.2021 - 10.2021
Luxury Sales Associate
Moet Hennessy- Mosaic, North America
01.2020 - Current
Amazon Retail Associate
Amazon
01.2020 - 06.2020
HP Customer Representative
Hewlett Packard -Mosaic North American
03.2019 - 09.2019
Inventory Control Manager
Earth Fare
01.2019 - 03.2020
Associate Degree - Arts and Humanities
Montego Bay Community College
High School Diploma -
Mount Alvernia High School
Some College (No Degree) - WSET Level 1
Wine & Spirts Education Trust
Licensed- Liquor Salesperson, Florida, DBPR
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