Summary
Overview
Work History
Education
Skills
Certification
Listening to music and Watching Medical series
Timeline
Generic

Yanique Patterson

Paterson,NJ

Summary

With a proven track record at Nationwide Insurance Agents & Consultant Ltd, I excel in identifying risks and enhancing customer satisfaction, showcasing my expert knowledge and negotiation skills. My experience as a Home Health Aide and Clerical Officer has honed my patient care and exceptional customer service abilities, making me a versatile and achievement-oriented professional.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Home Health Aide

Andrea Palmer
04.2020 - 11.2020
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.

Insurance Underwriter

Nationwide Insurance Agents & Consultant Ltd
04.2005 - 08.2018
  • Reviewed policy documents before issuance, ensuring accuracy and conformance to approved standards.
  • Reduced claim losses by applying expert knowledge in identifying potential risks and setting appropriate premiums.
  • Enhanced customer satisfaction through timely communication and effective negotiation of policy terms.
  • Maintained compliance with industry regulations and company guidelines during all underwriting activities.

Clerical Officer

HEART TRUST NTA Corporate Office
11.2003 - 05.2004
  • Provided exceptional customer service to both external clients and internal staff, addressing inquiries promptly and professionally.
  • Developed effective time management skills by prioritizing tasks according to urgency and importance.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Demonstrated versatility in handling diverse clerical tasks including scheduling appointments, answering phones, and coordinating travel arrangements.

Education

Certified Phlebotomy Technician (PH1) - Phlebotomy

Bradford Institute
302 Main St, Paterson NJ
12.2024

Business

Frome Technical High
Frome P.O Westmoreland Jamaica W.I.
08.2002

Skills

  • Patient care
  • Meal preparation
  • Personal hygiene assistance
  • Feeding assistance

Certification

  • Phlebotomy Technician Certificate – National Healthcareer Association.

Listening to music and Watching Medical series

I enjoys watching movies pertaining to the medical field.

I Listen all genre of music depending on the mood.

Timeline

Home Health Aide

Andrea Palmer
04.2020 - 11.2020

Insurance Underwriter

Nationwide Insurance Agents & Consultant Ltd
04.2005 - 08.2018

Clerical Officer

HEART TRUST NTA Corporate Office
11.2003 - 05.2004

Certified Phlebotomy Technician (PH1) - Phlebotomy

Bradford Institute

Business

Frome Technical High

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Yanique Patterson