Yanira Cisneros
Houston,TX
Summary
Energetic, ambitious person who has developed a mature and responsible approach to any task that I undertake, or situation that I am presented with. Independent worker with high energy and great bilingual communication skills.
Overview
8
8
years of professional experience
Work History
Office Manager
Maldonado Cleaning Services
04.2020 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
Recruiter
ASAP Personnel
02.2018 - 04.2020
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Coordinated schedules to arrange management interviews with applicants.
- Studied job descriptions and qualifications to determine applicant requirements.
- Conducted comprehensive reference checks to ensure the credibility of potential hires before extending offers.
- Conducted thorough background checks and reference verifications, ensuring reliability and integrity of new hires.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Title Clerk
Mac Haik Ford
12.2016 - 06.2018
- Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
- Communicated with customers to resolve common title issues.
- Coordinated efforts between sales staff, finance managers, and DMV offices to provide clients with prompt service regarding their vehicle titles.
- Calculated and remitted state sales tax, service, and other charges.
- Audited and reviewed title documents for accuracy and compliance with state and federal regulations.
- Streamlined title processing by efficiently managing documentation and maintaining accurate records.
- Collected taxes and fees, submitted payments and issued receipts.
- Improved customer satisfaction by providing detailed explanations of title transfer processes and requirements.
- Increased departmental productivity, multitasking between title processing, customer service, and administrative duties.
- Improved record-keeping accuracy, meticulously organizing physical and digital files for easy retrieval.
Education
High School Diploma -
Alief Taylor High School
Sugar Land, TX05-2010
Skills
Client Support - Meticulous Attention to Detail - Technical Proficiency - Administrative Support - Accurate Data Entry - Billing - Payroll Administration - Detail Oriented Approach - Strong Communication Skills - Proactive Work Ethic - Human Resources Management - Effective Multitasking - Contract Management
Languages
Spanish
Native or Bilingual
Timeline
Office Manager
Maldonado Cleaning Services
04.2020 - Current
Recruiter
ASAP Personnel
02.2018 - 04.2020
Title Clerk
Mac Haik Ford
12.2016 - 06.2018
High School Diploma -
Alief Taylor High School
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