Yanira Galvez
Daly City,CA
Summary
Experienced Assistant Property Manager adept at supporting property operations to ensure tenant satisfaction and property integrity. Proficient in leasing, maintenance coordination, and vendor management. Strong communicator skilled in fostering positive tenant relationships and maintaining compliance with regulations. Ready to contribute to efficient property management with a focus on excellence and value enhancement.
Overview
19
19
years of professional experience
Work History
Assistant Property Manager
GS Management Company
Burlingame, CA
12.2021 - 01.2025
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Collected monthly assessments, rental fees, deposits and payments.
- Checked common areas regularly to keep neat, clean and free of debris.
- Remained aware of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Resolved tenant complaints in a timely manner while maintaining positive relationships with tenants.
- Maintained accurate records of all transactions involving tenants' accounts including rent payments and late fees.
- Prepared detailed budgets and financial reports for properties.
- Addressed and resolved complaints, concerns and service requirements to deliver prompt remedial action.
Senior Administrative Assistant
PS Business Parks
Santa Clara, CA
04.2006 - 11.2021
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Organized and maintained detailed office filing systems.
- Assisted with the preparation of budgets and financial statements for upper-level management review.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Responded to customer issues to provide immediate resolution and improve retention.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Compiled data from various sources into organized formats for reporting purposes.
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
- Managed inventory of office supplies and placed orders as needed.
- Coordinated catering services for various functions, including sales trainings and department meetings.
Education
Some College (No Degree) -
College of San Mateo
San Mateo, CASkills
- Vacant unit monitoring
- Onsite tours
- Tenant conflict resolution
- Property tours and inspections
- Telephone and email etiquette
- Rent collection
- Policy enforcement
- Building Condition Inspection
- Legal notice preparation
- Property management
Languages
Spanish
Professional
Affiliations
- I love camping
- I love cooking and baking
Timeline
Assistant Property Manager
GS Management Company
12.2021 - 01.2025
Senior Administrative Assistant
PS Business Parks
04.2006 - 11.2021
Some College (No Degree) -
College of San Mateo
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