Overview
Work History
Education
Skills
Objective
References
Languages
Timeline
Generic

Yanira Garcia

Grand Prairie,TX

Overview

6
6
years of professional experience

Work History

Police Officer

Dallas County Hospital District Police Department
Dallas, TX
10.2023 - 06.2024
  • Enforced laws and regulations to maintain public safety within hospital premises.
  • Conducted thorough investigations of incidents, ensuring accurate documentation and follow-up.
  • Collaborated with healthcare staff to address security concerns and enhance patient safety measures.
  • Responded promptly to emergencies, providing critical support during medical crises and security threats.
  • Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
  • Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.

Telecommunications Police Operator

Dallas County Hospital District Police Department
Dallas, TX
06.2019 - 06.2024
  • Monitored security systems to ensure safety and compliance across hospital facilities.
  • Coordinated emergency response procedures with law enforcement and medical staff during critical incidents.
  • Answer to all emergency and non-emergency calls.
  • Led team efforts to develop strategies for managing high-risk situations effectively.
  • Collaborated with healthcare professionals to address security concerns, ensuring patient safety and privacy.
  • Provided on-the-job training to newly hired workers and team members.
  • Assisted in training new operators on safety protocols and operational procedures.

Customer Service Representative

Dillard's Department Store
Dallas, TX
07.2018 - 06.2019
  • Delivered exceptional customer service through effective communication and problem-solving skills.
  • Resolved customer inquiries and complaints with a focus on ensuring satisfaction and loyalty.
  • Streamlined order processing by utilizing CRM software to track customer interactions and feedback.
  • Trained new team members on company policies, procedures, and best practices for service excellence.

Education

Associate - Criminal Justice

Dallas College
Dallas, TX
12-2025

High School -

Moises E Molina High School
Dallas, TX
12.2025

Skills

  • Report writing
  • Integrity and honesty
  • Relationship building and management
  • Active Listening
  • Communication
  • Critical Thinking
  • Conflict Resolution
  • Analytical
  • Detail-Oriented
  • Organized
  • Adoptable
  • Multitasking
  • Time Management
  • Interpersonal

Objective

Seeking a managerial role, in which I can contribute my expertise and talents to the company's overall success while excelling individually to further my career within this dynamic corporation.

References

Available upon request

Languages

Bilingual-Spanish

Timeline

Police Officer

Dallas County Hospital District Police Department
10.2023 - 06.2024

Telecommunications Police Operator

Dallas County Hospital District Police Department
06.2019 - 06.2024

Customer Service Representative

Dillard's Department Store
07.2018 - 06.2019

Associate - Criminal Justice

Dallas College

High School -

Moises E Molina High School
Yanira Garcia