Yanira Gonzalez Mendez
Tehachapi,CA
Summary
Proven achiever with experience at Fresenius Medical Care NA, adept in dialysis machine operation and demonstrating exceptional teamwork. Enhanced patient care by minimizing complications and infection risks, while also boosting sales revenue through insightful product recommendations at Pan De Vida Productions. Skilled in both technical and interpersonal abilities, consistently meeting targets and improving care standards.
Overview
11
11
years of professional experience
Work History
Certified Clinical Hemodialysis Technician
Fresenius Medical Care NA
06.2020 - Current
- Minimized complications related to vascular access sites by performing proper cannulation techniques using both needles and catheters according to established protocols.
- Reduced the risk of infections by adhering to strict infection control protocols during all procedures.
- Demonstrated excellent teamwork skills while assisting other technicians during busy shifts for optimal patient care delivery.
- Explained dialysis procedures to patients and answered questions and concerns prior to starting dialysis.
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
- Cleaned and connected fistulas, grafts and catheters to prevent infection.
- Set-up equipment for dialysis and primed dialyzer in preparation for use.
- Promoted continuity of care by documenting detailed treatment records in electronic health systems for easy access by all healthcare providers involved in the patient''s care plan.
- Demonstrated adaptability and flexibility when faced with unexpected challenges during a shift, using critical thinking skills to find effective solutions that maintained high-quality patient care standards.
Inside Sales Representative
Pan De Vida Productions
01.2013 - 04.2020
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
- Participated in industry events and trade shows to network with prospects, gather leads, and increase brand awareness.
Education
No Degree - Computer Software And Media Applications
Glendale Career College
Glendale, CA06.1989
Skills
Dialysis machine operation
Blood pressure monitoring
Vascular Access Care
Venipuncture
Languages
Spanish
Native or Bilingual
Timeline
Certified Clinical Hemodialysis Technician
Fresenius Medical Care NA
06.2020 - Current
Inside Sales Representative
Pan De Vida Productions
01.2013 - 04.2020
No Degree - Computer Software And Media Applications
Glendale Career College
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