Yanira Lisby
Woodbury,NJ
Summary
Dedicated team player with a proven track record in completing a wide range of clerical tasks and providing valuable staff support. Energetic and enthusiastic individual eager to contribute strong administrative skills to a growing company that requires top-level support. Known for uncompromising work ethic, exceptional time management, and prioritization abilities, consistently delivering high-quality results. Thrives in situations that allow for independent work with minimal supervision, demonstrating strong sense of responsibility and punctuality.
Overview
17
17
years of professional experience
Work History
Office Manager
Advanced Orthopaedic Centers
09.2023 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
- Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
Copy Coordinator
Univision Communications, Inc.
02.2016 - 05.2017
- Entered commercial copy rotations as per client instructions into the broadcast software system.
- Reviewed commercials and materials and assigned media numbers for proper airing of spots.
- Communicated with stations to ensure instructions were clear and appropriately reflected in our systems.
- Verified traffic instructions and worked ahead to allow time to research missing items and double checked work.
- Provided accurate data entry and record keeping.
- Maintained electronic filing systems.
- Completed projects within deadlines.
- Maintained rapport with sales executives and management.
- Performed work as outlined on instructions with efficiency and accuracy.
- Maintained high level of professionalism and calmness with all personnel, even in high-stress situations.
- Identified issues promptly and notified supervisor immediately regarding potential project delays.
- Communicated with multiple departments and external sources to ensure all elements on the daily log were accurate.
Administrative Assistant/Processor
Century 21 Rivera Realty
01.2015 - 02.2016
- Provided comprehensive administrative and clerical support, including organizing files, creating spreadsheets and imaging documents.
- Strengthened operational efficiencies and traceability by developing organizational filing systems for records, agendas and reports.
- Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
- Established and maintained positive and productive working relationship with management.
- Improved productivity initiatives, including coordinating itinerary and scheduling appointments.
- Created and implemented processes to manage daily correspondence and file management tasks.
- Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
- Identified and solved complex problems impacting operations management and business direction.
- Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with office and state policies and procedures.
- Responded to requests for immediate office support, such as data searches, office memo drafts or reference retrievals.
- Kept reception area clean and organized to provide visitors with positive first impression of company.
- Aided senior leadership during executive decision-making process, generating data reports to recommend corrective actions and improvements.
- Directed incoming calls, faxes and mail to appropriate recipients to manage and disperse business communication.
- Strengthened operational efficiencies and traceability by developing organizational filing systems for confidential employee records and reports.
- Streamlined operations by organizing files and documents to implement improved workflow and organization.
- Wrote email messages, memos and business letters for agents and proofread all documentation to provide error-free correspondence.
- Develop clerical proficiency by working both independently and under guidance.
- Managed daily office operations and equipment maintenance.
- Elevated customer satisfaction ratings by resolving issues for speedy resolution.
- Collected and recorded rent payments reviewing data and information to check entries for accuracy.
Medical Office Assistant
Shriners Hospital for Children
01.2008 - 01.2015
- Prepared patients’ medical charts and ensured patient filled out paperwork accurately and in full.
- Ensured patient confidentiality by making sure health information was secured.
- Maintained 100% compliance with all hospital and government regulations.
- Obtained information by contacting appropriate personnel or patients.
- Kept operations running smoothly and solved diverse problems by coordinating with customers, management and internal departments.
- Performed all tasks with patient-centered focus while seeking opportunities for improvement of processes and treatments.
- Communicated extensively with patients to provide assistance, support and instructions.
- Maintained strict patient privacy and confidential patient information, taking care to meet all HIPAA guidelines and statues for data security.
- Reviewed admissions and discharge records for completeness, accuracy and compliance with regulations.
- Responded to requests for medical records.
- Photocopied records and documents for billing and/or legal services.
Education
Medical Assistant - Healthcare
Lincoln Technical Institute
Philadelphia, PA2007
Business Computer Applications
DPT Business School
Philadelphia, PA1999
Skills
- Multitasking and prioritization
- Database organization
- Protecting information
- Time management
- External communications
- Records management systems
- Strong interpersonal skills
- Database entry
- Professional and mature
- Customer Service
- Office Management
- Organizational Skills
- Excellent multi-tasking ability
- Data Entry
- Customer Relations
- Clear oral/written communication
- Scheduling and calendar management
- Administrative Support
- Payroll Processing
- Document Management
- Relationship Building
- Staff Management
- Conflict Management
- Staff hiring
- Financial Reporting
- Data retrieval systems
- Decision-Making
- Teamwork and Collaboration
- Professional and Courteous
Languages
Spanish
Limited Working
Timeline
Office Manager
Advanced Orthopaedic Centers
09.2023 - Current
Copy Coordinator
Univision Communications, Inc.
02.2016 - 05.2017
Administrative Assistant/Processor
Century 21 Rivera Realty
01.2015 - 02.2016
Medical Office Assistant
Shriners Hospital for Children
01.2008 - 01.2015
Medical Assistant - Healthcare
Lincoln Technical Institute
Business Computer Applications
DPT Business School
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