Yanira Lopez

• Regional operation management, training, and oversight of hundreds of employees across 19 pediatric offices throughout the Southern California area
• Build Pediatric & orthodontic Provider schedules for 19 offices

600+ Pediatric days & 120+ Orthodontic days per month

• P&L management & budgeting
• Payroll and time management
• Reviewed operational reports with Business managers to identify areas of improvement

• Build Pediatric Provider schedules for 19 offices

600+ Pediatric days

• Build biweekly staff schedule for 19 offices
• Answered multi-line phone system, routing calls, delivering messages and greeting visitors.
• Drafted correspondence and other documents for Director of Operations
• Payroll and time management
• Insurance provider enrollment and verification
• Staff Training
• Scheduling and Organizing meetings

• Answered questions and provided information to the public by phone, email, or in-person
• Provided quality clerical support through data entry, document management, email correspondence
• Informed and supported leaders through consistent communication and administrative support duties.
• Data searching and Record Keeping
• Processed Documents and reports

• Interacted with customers by phone, email, or in-person to provide information.
• Provided quality clerical support through data entry, document management, email correspondence
• Informed and supported leaders through consistent communication and administrative support duties.
• Data searching and Record Keeping