Yanira Marquez
Compton,CA
Summary
Outgoing professional with experience handling multiple tasks at once while remaining positive and composed in all types of situations. Offering great computer, customer service and collaboration skills. Works well with office visitors and coworkers.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Heavenly Kids Dental
Compton , CA
06.2021 - 10.2021
- Managed front desk operations including scheduling appointments, collecting payments.
- Provided support with front office duties such as photocopying documents or scanning files.
- Answered incoming calls, scheduled appointments, and confirmed patient visits.
- Coordinated with other healthcare professionals to ensure efficient office operations.
- Greeted patients, provided them with necessary paperwork, and verified insurance information.
- Ensured that all HIPAA regulations were followed while handling confidential patient information.
- Organized patient charts prior to each appointment in order to save time during check-in process.
Cashier Team Lead
Aquamax Carwash
Compton, CA
04.2017 - 02.2020
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Greeted customers and answered any questions they had about the store's products and services.
- Worked closely with front-end staff to assist customers.
- Learned roles of other departments to provide coverage and keep store operational.
Education
Associate of Applied Science - Medical
Downey Adult School
Downey, CA08-2022
Skills
- Appointment scheduling
- Payment processing
- HIPAA compliance
- Customer service
- Document management
- Effective communication
- Hospitality best practices
Languages
Spanish
Professional
Timeline
Front Desk Receptionist
Heavenly Kids Dental
06.2021 - 10.2021
Cashier Team Lead
Aquamax Carwash
04.2017 - 02.2020
Associate of Applied Science - Medical
Downey Adult School
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