Yanira Rodriguez
Cherry Hill,United States
Summary
Experienced Radiographer with over 10 years of knowledge and a passion for providing excellent patient care. Organized and successful at Diagnostic imaging, Fluoroscopy, DEXA, C-Arm cases and a year of Mammography training. Hardworking detail oriented team player with strong organizational skills eager and ready to achieve company goals.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Radiographer
Pennsauken Diagnostic Center
Pennsauken, NJ
07.2024 - Current
- Greet patients with warm smiles and promote individual comfort throughout procedures and scans while being as discrete as possible.
- Describe and explain procedures to patients and observe patients during procedures to determine comfort levels.
- Conduct regular maintenance checks on X-ray equipment to ensure proper functioning.
- Reset examination rooms between appointments by cleaning surfaces and restocking supplies.
Radiographer
Baystate Medical Center
11.2013 - 08.2023
- Assisted in Operating Room cases (C-Arm)
- Level 1 Trauma experience (Emergency and Operating room), Inpatient/outpatient Diagnostic imaging and portable x-rays
- DEXA
- Trained in Diagnostic Mammography for over a year (2021-2023)
- Greeted, registered and verified patients for all Radiology modalities
- Answered and redirected phone calls
- Confirmed all outpatient scheduled appointments
- Uploaded and burned outside source images
- Trained new employees and students
- Enhanced patient satisfaction by efficiently managing the front desk and addressing patient/visitors in a timely manner
- Uphold strict confidentiality of patient information, adhering to HIPPA regulations and medical office policies
- Ensured accurate record keeping by diligently updating patient information and verifying insurance coverage
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families
- Assisted healthcare providers with translation, enabling them to focus on quality patient care
- Supervised and trained staff on proper customer service skills along with new policies and procedures
- Streamlined office operations for increased efficiency through effective organizational tasks such as filing, scheduling, and data entry
- Enhanced patient satisfaction by promptly addressing inquiries and concerns at the front desk
- Maintained a professional and welcoming environment for the patients, contributing to an overall positive experience
Operations Coordinator
Baystate Medical Center
01.2013 - 11.2013
- Trained new employees and students
- Greeted, registered and verified patients for all radiology modalities
- Answered and redirected phone calls
- Confirmed all patient appointments
- Uploaded and burned outside images
Medical Receptionist
JGS Family Medical Care
11.2006 - 07.2008
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Straightened up waiting room to maintain neat and organized space.
- Answered telephones and directed calls to appropriate medical or administrative staff.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
Front Office Assistant
Caring Health Center
05.1999 - 03.2005
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Collected information, verified insurance and collected co-payments for patients as part of check-in process.
- Followed HIPAA guidelines to ensure confidentiality of patient information.
- Registered patients and scheduled appointments.
Education
Associate in Science A.S - Diagnostic Radiography
Springfield Technical Community College
Springfield05.2012
Medical Office Specialist - Certificate in Office Managing
The Salter School
Springfield06.1999
GED - General Studies
Holyoke Community College
Holyoke11.1992
Skills
- Fluent In Two Languages
- Compassionate Patient Care
- Collaborative Team Player
- Adaptable Learner
References
Constance Desjardins, Manager, Breast and Wellness Center
Volunteer Experience
Woman's Shelter, Carew St, Springfield, MA, 03/01/08, 10/31/08
Personal Information
Title: Radiographer
Languages
Spanish
Native/ Bilingual
English
Full Professional
Certification
- ARRT
Accomplishments
- Selected Clinical Instructor of the year
Timeline
Radiographer
Pennsauken Diagnostic Center
07.2024 - Current
Radiographer
Baystate Medical Center
11.2013 - 08.2023
Operations Coordinator
Baystate Medical Center
01.2013 - 11.2013
Medical Receptionist
JGS Family Medical Care
11.2006 - 07.2008
Front Office Assistant
Caring Health Center
05.1999 - 03.2005
- ARRT
Associate in Science A.S - Diagnostic Radiography
Springfield Technical Community College
Medical Office Specialist - Certificate in Office Managing
The Salter School
GED - General Studies
Holyoke Community College
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