Yanira D Medina Ramirez
Assistant Manager
Jacksonville,FL
Summary
Administrative support Professional offering versatile office management skills and proficiency in Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Also to juggle multiples priorities and meet tight deadlines without compromising quality.
Overview
14
14
years of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Assistant Manager
Medina Metal Roofing & More.
Jacksonville, FL
08.2021 - Current
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Monitored security to protect employees, customers and property.
- Created employee schedules to align coverage with forecasted demands
Department Manager
Walmart
Jacksonville Beach, FL
11.2008 - 07.2021
- Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
Education
Associate Degree - Office Administrative Systems
Instituto Tecnologico De Puerto Rico
Guayama, Puerto Rico 08.2003 - 05.2005
Skills
Office administration
Staff education and training
Coaching and mentoring
Problem-Solving
Excellent Communication
Attention to Detail
MS Office
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 20 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Assistant Manager
Medina Metal Roofing & More.
08.2021 - Current
Department Manager
Walmart
11.2008 - 07.2021
Associate Degree - Office Administrative Systems
Instituto Tecnologico De Puerto Rico
08.2003 - 05.2005