Summary
Overview
Work History
Education
Skills
Languages
Timeline
OfficeManager
Yaniris Zapata

Yaniris Zapata

New York,NY

Summary

Accomplished Office Manager with a proven track record at Bronx Community Medicine, enhancing office efficiencies and client satisfaction. Expert in office management and customer service, successfully managed financial records and confidential information. Skilled in staff supervision and policy implementation, significantly improving team cohesion and operational workflow.

Overview

7
7
years of professional experience

Work History

Office Manager

Bronx Community Medicine
10.2020 - Current
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.

Supervisor

Superior Cleaning Services
03.2018 - 02.2020
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.

Education

English -

New York Languague
Manhattan

Bachelor Of Business Administration And Management -

Universidad Autónoma De Santo Domingo
Santiago, Dominican Republic
11.2007

Skills

  • Customer service
  • Office management
  • Payroll processing
  • Scheduling and calendar management
  • Mail handling
  • Scheduling coordination
  • Staff management
  • Employee supervision
  • Staff hiring
  • Supply management
  • Policy implementation
  • Meeting planning
  • Team bonding
  • Epic software proficiency
  • eClinicalWorks
  • Citrix gateway

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Office Manager

Bronx Community Medicine
10.2020 - Current

Supervisor

Superior Cleaning Services
03.2018 - 02.2020

English -

New York Languague

Bachelor Of Business Administration And Management -

Universidad Autónoma De Santo Domingo

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Yaniris Zapata