My most valuable trait is that I have had a strong passion in customer service and hospitality. Always give myself the opportunity to try, to learn new things and focus on what I am doing. In my practical knowledge as a Part-Time and Intern, it gave me experiences to improve myself such as patience, teamwork, and problem-solving skills.
Work History
Kitchen & Customer Service Assistant
1 Year 8 Months
H-2B Temporary Workers Program | 04.2024 - 12.2025
Provided friendly, efficient service during peak hours to enhance customer satisfaction.
Offered helpful menu guidance and highlighted special items.
Managed accurate orders and coordinated with the kitchen to avoid delays.
Assisted team members with tasks during busy service hours.
Assisted guests with inquiries, ensuring a calm and welcoming atmosphere.
Coordinated accurately with the kitchen to ensure timely order fulfillment.
Maintained a tidy workspace to support smooth service.
Supported team members during peak period.
Customer Service Administrator
2 Months
CONWOOD COMPANY LIMITED | 01.2024 - 03.2024
Delivered excellent customer service by addressing inquiries and resolving concerns efficiently.
Executed administrative tasks to support seamless organizational operations.
Managed administrative tasks to ensure smooth operations within the organization.
Facilitated communication with stakeholders to align project goals.
Kitchen & Customer Service Assistant
4 Months
J-1 Summer Work and Travel Program | 05.2023 - 09.2023
Customer Service (Tour and Travel Agency)
3 Months
THANKS HOLIDAY | 02.2023 - 05.2023
Prepared documents and managed operations for visa applications, ensuring compliance and timely submission.
Created detailed travel itineraries tailored to customer preferences, enhancing overall travel experience.