YANISA ARDSUWAN
DTJ Enterprise Inc
Falmouth,MA
4
years of professional experience
1
Language
Customer-focused professional with aviation and international service experience. Through my internship with Bangkok Airways and hospitality roles in the United States, I developed strong communication skills, adaptability, and the ability to remain calm in fast-paced environments. Passionate about delivering attentive service and creating a welcoming travel experience for passengers.
Work History
Kitchen Assistant
1 Year 6 Months- Assisted large catered events, including weddings and corporate functions, ensuring quality food service and guest satisfaction. Prepared deli items, sold meat products, and engaged with customers to deliver exceptional service.
- Prepared ingredients and assisted chefs in meal preparation to ensure timely service.
- Maintained clean and organized kitchen environments, adhering to food safety standards.
- Collaborated with team members to streamline workflows and improve kitchen efficiency.
Pizza & Bakery Kitchen Assistant
9 Months- Prepared pizza and bakery items, ensuring adherence to company standards for quality and consistency. Assisted with dough preparation and baking while optimizing kitchen organization for efficient workflow. Maintained cleanliness and upheld food safety standards, contributing to a safe and efficient fast-paced kitchen environment. Supported daily operations during peak service hours.
- Assisted in food preparation and assembly, ensuring adherence to safety and hygiene standards.
- Managed inventory levels, restocking supplies to maintain efficient kitchen operations.
- Collaborated with team members to streamline workflow during peak service hours.
Customer Service Administrator
3 Months- Delivered customer service via phone, chat, and email, ensuring customer satisfaction. Addressed customer inquiries with empathy and accuracy, enhancing overall service experience. Executed administrative tasks that facilitated seamless daily operations. Coordinated with internal teams to ensure consistent service delivery.
- Managed customer inquiries through multiple channels, ensuring timely and accurate responses.
- Coordinated service requests and resolved issues to enhance customer satisfaction levels.
- Maintained detailed records of customer interactions using CRM software for improved tracking.
Prep Cook
3 Months- Performed general food preparation including ingredient prep and station setup. Assisted senior kitchen staff during service hours. Maintained a clean and organized workspace. Adapted quickly to high-volume kitchen operations.
Customer Service (Tour and Travel Agency)
4 Months- Provided document preparation services and managed operations for visa applications. Created tailored itineraries based on individual needs and preferences. Reviewed and advised customers on visa types, requirements, and supporting documents to ensure accurate and complete submissions.
Ground Passenger service (Intern)
3 Months- Assisted passengers with ground services in a busy international airport environment. Verified travel documents in compliance with airline and immigration requirements. Provided clear information and support to ensure a smooth and pleasant passenger experience. Worked closely with team members to maintain safety and service standards.
Education
Bachelor of Arts - Religious Studies
Skills
Strong communication skills
Positive attitude
Ability to remain calm under pressure
Multicultural awareness
Adaptability to changing circumstances
Customer service excellence
Work in a team effectively
Safety awareness
Able to work multitask
Languages
English
Timeline
Kitchen Assistant
DTJ Enterprise Inc
04.2025 - CurrentRead More
Pizza & Bakery Kitchen Assistant
DTJ Enterprise Inc
04.2024 - 01.2025Read More
Customer Service Administrator
CONWOOD LIMITED
01.2024 - 04.2024Read More
Prep Cook
DTJ Enterprise Inc
05.2023 - 08.2023Read More
Customer Service (Tour and Travel Agency)
I THANKS HOLIDAY
02.2023 - 06.2023Read More
Ground Passenger service (Intern)
BANGKOK AIRWAYS
05.2022 - 08.2022Read More
Mahidol University
Bachelor of Arts from Religious Studies
Read More