Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Yanisbel Acanda Ramos

Miami,FL

Summary

Reliable professional with experience notarizing documents, filling out paperwork and verifying client identities. Consistent with following notary process and knowledgeable of relevant laws and regulations. Knowledgeable Notary Public with an honest reputation and [Number] years' experience. Strong interpersonal and analytical abilities and a disciplined approach to handling all types of requests. Pursuing a new professional opportunity with a growing team. Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Notary Public

Best Deal Vacations
03.2022 - Current
  • Followed proper protocol when notarizing documents, verifying signatures and dates for compliance.
  • Administered oath to document signers to obtain affirmation of truth.
  • Checked documents and identifying credentials for all parties.
  • Examined documents for accuracy, completion and compliance before notarizing.

Travel Agent

Best Deal Vacations
02.2021 - Current
  • Arranged travel accommodations for groups, couples, executives, and special needs clients.
  • Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
  • Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
  • Followed up with customers to increase customer service with travel plans.
  • Collaborated with colleagues to create and promote special travel packages.
  • Researched and kept abreast of new travel destinations, attractions, hotels and restaurants to increase services offered.
  • Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
  • Communicated benefits and information regarding international travel insurance with clients and obtained best rates.
  • Updated and maintained customer databases to increase customer retention.
  • Generated reports on travel trends and customer feedback to inform business goals.
  • Conducted market research to investigate potential new travel destinations.
  • Helped senior managers make effective decisions based on current and accurate reporting.
  • Monitored currency exchange rates and advised customers on best time to purchase foreign currency.
  • Administered customer surveys to measure satisfaction with services and better understand desires and expectations.
  • Implemented automated office systems, optimizing client, and data communications as well as records management.
  • Generated travel-related reports for clients to facilitate decision-making.
  • Created promotional materials to increase visibility and attract larger market share.
  • Consistently fostered business growth by delivering first-rate travel advising and itineraries to develop valuable client relationships.
  • Helped customers with passport and visa applications.
  • Promoted dedicated customer service and support by promptly resolving customer complaints.
  • Asked open-ended questions to better ascertain client needs and determine best international travel offerings.
  • Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.
  • Maintained up-to-date knowledge of travel industry trends, regulations and best practices to better serve customers.
  • Assisted clients with flight changes and cancellations to minimize travel disruptions.
  • Recommended travel insurance plans to customers to reduce uncertainty and risk of financial loss.
  • Advised customers on necessary travel documents and visa requirements to successfully reach planned destination.
  • Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
  • Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians and business executives.
  • Developed promotional materials for travel packages to market hot destinations.

Education

High School Diploma -

CEAR Giraldo Cordoba Cardin
Cuba
06.1995

Skills

  • Journal Updates
  • Business Correspondence
  • Wire Transfer
  • Outbound Calls
  • Public Record Research
  • Identification Requirements

Accomplishments

  • Achieved [Result] through effectively helping with [Task].
  • Supervised team of [Number] staff members.
  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Collaborated with team of [Number] in the development of [Project name].

Certification

  • CNP - Certified Notary Public

Languages

Spanish
English
Limited Working

Timeline

Notary Public

Best Deal Vacations
03.2022 - Current

Travel Agent

Best Deal Vacations
02.2021 - Current

High School Diploma -

CEAR Giraldo Cordoba Cardin
Yanisbel Acanda Ramos