Summary
Work History
Education
Skills
Languages
Timeline
Generic

Yanisbel Ugalde

Orlando,FL

Summary

Adept Medical Assistant with extensive experience at Policlínico Norte, skilled in phlebotomy techniques and patient care coordination. Demonstrates exceptional communication skills and a commitment to improving patient outcomes. Proven ability to adapt quickly, enhancing team efficiency and patient satisfaction.

Work History

Medical Assistant

Policlínico Norte
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Collaborated with interdisciplinary healthcare teams to provide coordinated care.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Completed EKGs and other tests based on patient presentation in office.
  • Followed appropriate procedures to minimize patient's exposure to radiation.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Measured patient pulse oximetry.
  • Prepared lab specimens for diagnostic evaluation.
  • Contributed to clean and safe clinic environment by adhering to sanitation protocols.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
  • Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed and maintained courteous and effective working relationships.

Phlebotomist

Laboratorio Policlínico Norte
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Collaborated with interdisciplinary healthcare teams to provide coordinated care.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Completed EKGs and other tests based on patient presentation in office.
  • Followed appropriate procedures to minimize patient's exposure to radiation.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Measured patient pulse oximetry.
  • Prepared lab specimens for diagnostic evaluation.
  • Contributed to clean and safe clinic environment by adhering to sanitation protocols.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
  • Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed and maintained courteous and effective working relationships.

Education

Certificate Of Technical Studies -

NPCE DIVISION OF LABORATORY SERVICE
Orlando, FL
12.2024

Certificate Of Technical Studies -

NPCE DIVISION OF LABORATORY SERVICE
Orlando, FL
11.2024

Certificate Of Technical Studies -

INSTITUTO VOCACIONAL JOSÉ MARTI
CAMAGUEY, CUBA
06.2001

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Medical terminology
  • Vital sign monitoring
  • Direct patient care
  • Patient-focused care
  • Data entry
  • Phlebotomy
  • Procedure assistance
  • Immunization administration
  • Phlebotomy techniques
  • Specimens collection and processing
  • Laboratory specimen collection
  • Insurance verification
  • Appointment setting
  • Medical records management
  • Patient care coordination
  • Fluent in languages
  • Patient relations
  • OB/GYN procedures

Languages

Spanish
Full Professional
English
Full Professional
Italian
Full Professional

Timeline

Medical Assistant

Policlínico Norte

Phlebotomist

Laboratorio Policlínico Norte

Certificate Of Technical Studies -

NPCE DIVISION OF LABORATORY SERVICE

Certificate Of Technical Studies -

NPCE DIVISION OF LABORATORY SERVICE

Certificate Of Technical Studies -

INSTITUTO VOCACIONAL JOSÉ MARTI
Yanisbel Ugalde