Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Yanisley Morgado

Hialeah

Summary

Bilingual Administrative Assistant with over 10 years of experience optimizing office operations and supporting retail management in dynamic, high-volume environments. Proficient in QuickBooks and Microsoft Office Suite, with a strong background in invoicing, collections, permit coordination, and regulatory compliance. Recognized for delivering accurate, timely results and fostering efficient workflows through exceptional organizational and communication skills.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Administrative Assistant

CM-Around The Clock Gas LLC
11.2019 - Current
  • Generate and distribute client invoices using QuickBooks
  • Manage accounts receivable / payable, aging reports and coordinate collections to ensure timely payments
  • Maintain structured filing systems for administrative and financial records
  • Leverage Microsoft Excel, Outlook, and Word for documentation and reporting
  • Submit and manage insurance documentation, including liability, workers’ compensation, and auto policies
  • Renew business licenses and ensure adherence to regulatory requirements
  • Collaborate with city departments to facilitate permitting processes

Assistant Store Manager

Walgreens
08.2017 - 01.2019
  • Oversaw daily retail operations and supervised a team of up to 15 employees
  • Directed inventory management, ordering, and merchandise restocking
  • Trained staff on customer service protocols, safety practices, and operational procedures
  • Managed payroll processing and staff scheduling to optimize labor efficiency
  • Ensured compliance with visual merchandising and corporate branding standards
  • Supported pharmacy operations during peak periods
  • Represented the store in community outreach and promotional initiatives

Shift Lead

Walgreens
03.2016 - 08.2017
  • Managed opening and closing procedures, shift coverage, and daily task delegation
  • Handled cash reconciliation, prepared deposits, and ensured accurate financial reporting
  • Delivered frontline customer support, addressing questions and resolving issues
  • Monitored inventory levels and organized product displays
  • Onboarded and mentored new employees on company procedures and systems

Head Cashier

Sony Electronics Outlet
06.2011 - 03.2014
  • Processed high-volume transactions with accuracy and efficiency
  • Supervised front-end staff and created shift schedules to ensure adequate coverage
  • Reconciled cash drawers and prepared end-of-day bank deposits
  • Addressed customer concerns and returns with professionalism
  • Supported merchandising efforts and participated in stock updates
  • Maintained compliance with store policies and contributed to loss prevention efforts

Education

High School Diploma -

Southwest Miami Senior High School
Miami, FL
01.2010

Skills

  • QuickBooks & Invoicing
  • Microsoft Office Suite (Excel, Word, Outlook)
  • Customer Service & Conflict Resolution
  • Accounts Receivable / Payable & Collections
  • Staff Supervision & Training
  • Inventory Control & Merchandising
  • Payroll Processing & Scheduling
  • Permit Coordination
  • Insurance & Regulatory Documentation
  • Bilingual: English & Spanish

Certification

Certified Public Notary

Quickbooks Certified User (Intuit)

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Administrative Assistant

CM-Around The Clock Gas LLC
11.2019 - Current

Assistant Store Manager

Walgreens
08.2017 - 01.2019

Shift Lead

Walgreens
03.2016 - 08.2017

Head Cashier

Sony Electronics Outlet
06.2011 - 03.2014

High School Diploma -

Southwest Miami Senior High School

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