Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Software
Timeline
Generic
Yanitsia Lopez

Yanitsia Lopez

Homestead,FL

Summary

Hardworking Medical Assistant with 11.5 years of experience in Jackson Health System. Competent in both clinical and office support. Trains new staff to handle rigors of healthcare work and required protocols. Manages high patient volumes by keeping records updated, supplies stocked and schedules well-coordinated. Skilled in assisting with procedures and triaging patients. Seeking challenging position to leverage organizational, communication and leadership skills to streamline office operations and support business growth.

Overview

17
17
years of professional experience
3
3
Languages

Work History

Medical Assistant/Revenue Cycle/Super User

Jackson Health System
10.2012 - Current
  • Assist doctors with patient vitals, procedures, medication management filling out forms and HEDIS and COLA requirements.
  • Experienced with pediatrics, OB/GYN, family medicine patients, phlebotomist and HAS duties.
  • Make appointments, update any patient information in Cerner such as allergies, medication, vaccines, results, insurances, etc.
  • In charge of placing office and medical supplies, keeping track of orders and inventory, communicating with vendors to acquire quotes, and placing orders in different suppliers websites.
  • Now serving as backup for HEAT Report, Revenue Cycle and daily reconciliation as needed it.

Administrator Assistant

La Colmena Inc.
01.2008 - 12.2011
  • Prepared professional presentations using various software applications for executive-level meetings and conferences in cities such as Orlando, Tampa, and Nashville, TN for new stores opening and new hires training.
  • Drove marketing initiatives to increase brand recognition, facilitate promotion and boost revenue.
  • Contributed to improved workflow by organizing electronic files for easy access and retrieval by all team members.
  • Handled high volume of phone calls, directing callers to appropriate personnel or providing information as needed.
  • Performed routine clerical tasks by scanning, filing, and copying documents.
  • Managed office supply inventory, placing orders as necessary to maintain optimal stock levels at all times.
  • Facilitated with on-boarding process for new employees through orientation sessions and training material distribution.

Front Desk Secretary/Billing Coder Assistant

J.B Medical Group Inc.
01.2007 - 01.2008
  • Managed multiple tasks and met time-sensitive deadlines.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Maintained welcoming and organized lobby area to create positive first impression for visitors.
  • Handled phone calls and inquiries professionally, directing callers to appropriate departments as needed.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Received, sorted, and distributed incoming mail.
  • Worked closely with accounting department to ensure timely and accurate posting of insurance payments.

Education

Associate of Arts - Registered Nurse

Miami Dade College
Miami, FL
06.2025

Certified Medical Assistant - Medical Assistant

Medvance Institute
Miami
06.2010

Skills

  • Strong work ethics, Fast Learner, Fluent in English & Spanish
  • Proficient computer skills (Outlook, Word, Excel, Power Point, etc)
  • Proficient with Cerner, Infor Cloudsite (Previously known as Lawson), Siemens, KnowledgeSource & Revenue Integrity Program
  • Customer Service & Patient Scheduling
  • Clinical Documentation, Medical & Health Records Management
  • Purchase Orders, Inventory & supply management
  • Prioritizing stat orders & Calm Under Pressure
  • Revenue Cycle Management & Charge posting
  • Data Entry & Analysis Skills
  • Reliable Team Player, Problem-Solving & Attention to Detail
  • Multitasking Abilities & Time Management
  • Excellent Organizational & Communication Skills

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
French
Elementary

Affiliations

  • Revenue Integrity Department
  • Ambulatory Superusers
  • Charge Champions
  • HEAT Report Management
  • Ambulatory Financial Dashboard Editor

References

  • Diana Saez
  • Ileana Baca
  • Benita Abatayo
  • Dr. Omart Robaina

Software

Cerner

Siemens

Knowledge Source

Timeline

Medical Assistant/Revenue Cycle/Super User

Jackson Health System
10.2012 - Current

Administrator Assistant

La Colmena Inc.
01.2008 - 12.2011

Front Desk Secretary/Billing Coder Assistant

J.B Medical Group Inc.
01.2007 - 01.2008

Associate of Arts - Registered Nurse

Miami Dade College

Certified Medical Assistant - Medical Assistant

Medvance Institute
Yanitsia Lopez