Yankiel Cordero

City Carrier

United States Postal Service

11.2009 - Current

Maintained safety standards while driving, resulting in zero accidents during tenure.
Planned and cased mail in sequence of delivery for designated route.
Delivered packages and mail to business and people in local area.
Navigated diverse weather conditions to deliver mail on time, demonstrating a strong commitment to job responsibilities.
Collaborated with fellow carriers to ensure consistent service quality across the city.
Delivered priority mail with punctuality, meeting critical deadlines for both residential and commercial clients.
Enhanced customer satisfaction through timely and accurate delivery of packages and correspondence.
Used portable devices to maintain system records by scanning items delivered to homes and businesses.
Coordinated with supervisors to address operational challenges, streamlining processes for improved performance.
Collected mail from letter boxes on specific route both on foot and by vehicle.
Engaged customers with pleasant demeanor and offered to help with mail-related issues.
Picked up and delivered mail on time each day, taking into consideration weather and road conditions.
Worked closely with other employees in mail office and handled various administrative tasks.
Adhered to strict postal regulations while handling sensitive materials, maintaining confidentiality and trustworthiness at all times.
Developed strong rapport with customers, fostering a sense of community and trust through consistent, high-quality service delivery.
Handled customer complaints professionally, working towards resolution and maintaining a high level of service quality.
Improved mail delivery efficiency by implementing route optimization strategies.
Picked up outgoing mail from letter boxes and in person from customers.
Managed high volumes of parcels during peak seasons, ensuring timely delivery without compromising accuracy or security.