Restaurant Server
Dago Taiwanese Restaurant
Chino Hills, CA
04.2023 - 08.2023
- Provide excellent customer service in a fast-paced dining environment, consistently receiving high guest satisfaction ratings.
- Accurately receive food and beverage orders and communicate effectively with kitchen and bar staff to ensure timely delivery.
- Manage multiple tables of guests simultaneously, maintaining a positive and professional demeanor to provide an efficient and enjoyable dining experience.
- Handled cash and credit transactions, processed payments, and accurately balanced cash drawers at the end of each shift.
- Maintain a clean and organized dining area, including setting and re-setting tables, replenishing utensils and condiments, and addressing any issues in a timely manner.
- Promote menu items and daily specials to increase revenue, demonstrating in-depth knowledge of the menu and the ability to recommend items based on guest preferences.
- Handle and resolve guest complaints and concerns in a timely and professional manner to ensure positive resolution and repeat business.
