Yanmick Richmi Denis Lauriano
Cotonou ,Benin
Summary
Dynamic professional with a proven track record at AG2 Cotonou, adept in fostering long-term client relationships and executing seamless event operations. Excels in problem-solving and clear communication, ensuring customer satisfaction. Skilled in managing diverse teams and implementing effective strategies, demonstrating a positive attitude and critical thinking in high-stakes environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Payment Agent at the Covid-19 Screening Center Ben
MTN Fidjrossè
09.2020 - 06.2023
Event Supervisor
One Emprunte Bénin
02.2020 - 10.2021
- Managed event logistics and operations.
- Oversaw diverse teams including staff, volunteers, and contractors for smooth execution of events.
Relationship Manager
AG2 Cotonou
07.2020 - 09.2021
- Implemented effective communication strategies to maintain ongoing dialogue with clients, fostering long-term partnerships.
Education
Certificate In Human Resources - Management And Human Resources
UCAO
Cotonou08.2018
Baccalauréat -
CED
Cotonou 06.2015
Skills
- Problem-solving skills
- Positive attitude
- Customer service and care
- Problem-solving
- Clear communication
- Ensuring customer satisfaction
- Critical thinking
Certification
Brevet d’études du premier cycle (BEPC)
Baccalauréat A2
digital communication
Additional Information
• Perfect mastery of the use of manual and electrical work tools and accessories (DIY equipment).
• Mastery of interior design.
• International driving license class B ( CARS, CROSS COUNTRY MINI BUSES AND PICK-UP VEHICLE.
Up to 5000kgs, 1-15 passengers.)
Languages
French
Native or Bilingual
English
Professional Working
Fongbé
Native or Bilingual
Mina
Native or Bilingual
Timeline
Payment Agent at the Covid-19 Screening Center Ben
MTN Fidjrossè
09.2020 - 06.2023
Relationship Manager
AG2 Cotonou
07.2020 - 09.2021
Event Supervisor
One Emprunte Bénin
02.2020 - 10.2021
Certificate In Human Resources - Management And Human Resources
UCAO
Baccalauréat -
CED
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