Allina Shvedchikov
Prior Lake,MN
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Evangelical Free Church Of America
04.2023 - Current
- Provide administrative support for Directors of Transitions, Mobilization and Personnel Team.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Organized shipment projects and office events.
- Ensured accurate record-keeping with diligent database entry.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Patient Care Coordinator
Midwest Dental
12.2022 - 05.2023
- Acted as main point of contact for patients, doctors, and dental staff by maintaining all forms of communication.
- Answered incoming calls and emails.
- Scheduled appointments for existing patients and registered new patients.
- Delivered excellent patient experiences and direct care.
- Upheld confidentiality requirements and regulatory compliance guidelines.
- Communicated with insurance companies to verify coverage and obtain authorizations for dental treatments and procedures.
Crew Scheduling Supervisor
Endeavor Airlines
02.2022 - 12.2022
- Working Closely with management, dispatchers and maintenance departments to ensure all operational issues are being communicated and fixed in a timely manner.
- Delegating and prioritizing work loads appropriately.
- Running reports on daily staffing and holding daily meetings to ensure the team is aware of the expected operation.
- Answering phone calls and resolving scheduling issues with crew members.
Crew Scheduler
Endeavor Air
01.2019 - 02.2022
- Ensure efficient utilization of Pilots and Flight Attendants.
- Communicate schedule changes to crew members in a timely manner.
- Ensure all crew-member assignments are in accordance with FAA, company, and union policies.
- Process trip swaps, trip drops, sick calls, well calls, emergency leaves and other schedule changes.
- Resolve flight crew legality problems and rest requirements based on FAA FARs and JCBA.
Sales Associate
Barnes & Noble
08.2018 - 12.2018
- Assisted customers with requests in store and on the phone.
- Demonstrated knowledge of products and services to customers.
- Greeted customers in a friendly and polite manner.
- Rung up customers at the cash register, took payments, and issued receipts.
Education
High School Diploma -
Abeka Academy
Pensacola, FL05.2018
Skills
- Customer service
- Administrative work
- Data Entry
- Database Management
- Computer Proficiency
Timeline
Administrative Assistant
Evangelical Free Church Of America
04.2023 - Current
Patient Care Coordinator
Midwest Dental
12.2022 - 05.2023
Crew Scheduling Supervisor
Endeavor Airlines
02.2022 - 12.2022
Crew Scheduler
Endeavor Air
01.2019 - 02.2022
Sales Associate
Barnes & Noble
08.2018 - 12.2018
High School Diploma -
Abeka Academy
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