Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yannely Duran

Bronx

Summary

To secure a responsible career opportunity, where I can fully utilize and continue to develop my problem-
solving and management skills, while making a significant contribution to the success of my employer.

Overview

2025
2025
years of professional experience

Work History

Children's Care Manager

Jemcare
- Current
  • Perform all enrollment activities as required by the Department of Health (DOH) and the Lead Health Home requirements
  • This includes conducting outreach contacts, obtaining necessary consents, and assisting in gathering supporting documentation
  • Conduct comprehensive assessments and take responsibility for creating and managing the member's Plan of Care (POC)
  • Act as an advocate for the member in various institutional settings, within the home or community, while interacting with different providers, or when connecting the member with additional services or resources
  • Assist the member in obtaining and maintaining public benefits, including but not limited to Medicaid, Cash Assistance Eligibility, Social Security, Supplemental Nutrition Assistance Program, Housing, Legal Services, and Employment
  • Coordinate care and services among providers and community resources
  • Assist in coordinating services and benefits in case of hospitalization or admission to any facility/residence
  • Facilitate discharge from any hospital/facility and help with transfers to another Care Management Agency (CMA) or program if necessary for continuity of care
  • Meet all monthly billing requirements and documentation as stipulated by DOH and Lead Health Home
  • Perform home and field visits, as required
  • Educate the member, caregiver, and supports on the member's diagnosis or condition, as well as their needs, strengths, and goals
  • Perform additional duties as assigned

Accounting Manager

Jefferson's Taxes
12.2014 - 04.2023
  • Oversaw month-end reporting efforts and assisted accounting team in resolving discrepancies
  • Contributed to successful financial and tax audits by keeping accounts clean, compliant, and ready for inspection
  • Guided A/P and A/R functions, monitoring payments to vendors and suppliers
  • Maintained knowledge of changing tax, operational and employer laws
  • Maintained accurate records of all company assets, liabilities, revenues, and expenses
  • Acted as liaison between company's finance team members during cross-functional projects

Lead Barista

Starbucks
09.2018 - 11.2020
  • Analyzed sales data to identify areas for growth or improvement
  • Assessed equipment functionality and performed routine maintenance as needed
  • Attended industry conferences to stay informed on current trends in coffee culture
  • Recaptured loyalty of upset customers by deftly handling complaints
  • Trained new employees in proper brewing techniques and equipment use
  • Taught employees how to meet customer needs with well-prepared beverages, clean facilities and delightful service
  • Fostered positive work environment that encouraged teamwork among employees
  • Managed daily operations of coffee shop

Education

Bachelor of Science - Criminal Justice

John Jay College of Criminal Justice
New York, NY
01-2023

Skills

  • Visitation experience
  • Case planning
  • Family support
  • Trauma experience
  • Report writing
  • Records management
  • Case assessment
  • Attention to detail
  • Multitasking
  • Active listening
  • Relationship building
  • Client meetings

Languages

Spanish
Native or Bilingual

Timeline

Lead Barista

Starbucks
09.2018 - 11.2020

Accounting Manager

Jefferson's Taxes
12.2014 - 04.2023

Children's Care Manager

Jemcare
- Current

Bachelor of Science - Criminal Justice

John Jay College of Criminal Justice

Similar Profiles

CREATE PROFILE
Yannely Duran