Yanneris Oliva
Phoenix,AZ
Summary
Proven to excel in high-volume environments, I leveraged equipment maintenance and exceptional customer service skills at Walamart to enhance operational efficiency and customer satisfaction. My adeptness in food safety and empathy ensured a positive shopping experience, significantly contributing to the deli/bakery's success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Deli/Bakery Sales Associate
Walamart
Phoenix, AZ
08.2024 - 12.2025
- Used bread slicers and other bakery equipment efficiently to handle high-volume operations needs.
- Greeted incoming patrons, offered menu advice and documented order details and special preferences.
- Cleaned shelves, counters and tables to maintain organized store.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Offered product recommendations and provided information on bakery items to customers.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
- Organized ingredients and restocked supplies to prepare for busy periods.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Performed regular maintenance on slicers and other equipment used in the deli section.
- Informed customers about specials or new products available at the deli counter.
Cashier , Stocker and Some Administratives Duties
Carniceria Los Pinos
Phoenix, AZ
11.2023 - 06.2024
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Checked personal identifications during alcohol and tobacco sales.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Resolved customer complaints professionally in accordance with company policy.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Processed sales transactions to prevent long customer wait times.
- Collected payments and provided accurate change.
Education
GED -
IPU Jose Maria Izaguirre
Bayamo ,Cuba06-2011
Skills
- Excellent customer service
- Product packaging
- Storefront restocking
- Food handling
- Kitchen support
- Customer relations
- Equipment maintenance
- Food safety
- Menu memorization
- Patience and empathy
- Equipment safety
- Cleanliness and hygiene
Certification
I have a retail fundamental certification
Languages
Spanish
Professional
English
Professional
Work Ethics
- Work collaboratively
- Hospitality
- Transportation on vehicle
- Fast learner
- Reliability( I like levied thinks better that when I found them)
- Looking for a more challenging work environment
- Willing to training
- Full time
References
References available upon request.
Timeline
Deli/Bakery Sales Associate
Walamart
08.2024 - 12.2025
Cashier , Stocker and Some Administratives Duties
Carniceria Los Pinos
11.2023 - 06.2024
GED -
IPU Jose Maria Izaguirre
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