Yanni Allen
Virginia Beach,VA
Overview
8
8
years of professional experience
Work History
Assistant General Manager
Onelife Fitness
05.2023 - Current
- Generate sales leads through walk-ins, telephone inquiries, and company sponsored outreach and promotion programs
- Meet and surpass all personal sales goals and coach team members to do the same
- Supervise lead generation process for sales teams
- Motivate sales staff and monitor their production levels by using established protocols and sales systems
- Accept membership inquiries and convert to appointments
- Oversee at least one department within home club including hiring, training, managing, scheduling, coaching and disciplining employees within department
- Act as Manager On Duty when required
Membership Manager
Onelife Fitness
12.2021 - 04.2023
- Conduct tours for scheduled appointments and prospects
- Enter new members in appropriate tracking system and schedule Smart Starts or other integration programs
- Track leads, appointments, and prospect interests in appropriate systems
- Serve as Manager on Duty as assigned
- Attend all required meetings and trainings
- Participate in continuing education to boost personal performance
- Assist in day-to-day club operations as part of the management team
- Stocked the cooler and also ran the housekeeping department.
Onelife Fitness Front Desk Associate
Onelife Fitness
08.2021 - 12.2021
- Handled high-pressure situations calmly, maintaining professionalism at all times.
- Organized front desk area to maintain a professional and welcoming appearance for guests and members.
- Greeted members and guests at front desk and engaged in pleasant conversations while managing check-in process.
- Helped members and guest purchase retail merchandise items.
- Answered phone calls for existing and non-existing members.
Delivery Driver
Amazon
07.2020 - 02.2021
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
Custom Brokers Agent
ADP
05.2020 - 07.2020
- Informed clients of policies and procedures.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- Streamlined internal processes for improved efficiency and productivity within the agency.
- Boosted team productivity by implementing collaborative communication platform.
Customs Broker Agent
Expeditors
10.2019 - 05.2020
- Help importers and exporters declaration shipments through customs and associated border agencies
- Prepare required documentation, calculate duties and other taxed on behalf of the importer, arrange for inspections required by governmental agencies, and prepare for delivery
- Index and key files
Izones Attendant
YMCA
06.2017 - 12.2017
- Applied positive behavior management techniques to enhance social interactions and emotional development
- Maintained effective schedule balance between rest periods, active play, and instruction
- Monitored entrances and exits to maintain safety and organized environments
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent the spreading of germs
In Home Childcare Service Provider
Consumer Direct - In-Home Companion Services
06.2017 - 12.2023
- In home childcare service for children with disabilities
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate
- Kept notes of behavior issues and food given to children
- Managed safety and security of all children under care
Education
Bachelor's Degree - Recording, Engineering, and Producing
Liberty University
09.2019
GED -
Norfolk Christian Schools
06.2015
Skills
- Quick learner
- Highly motivated
- Forward thinking
- Experience with Technology
- Communication skills
- Customer service skills
- Organized
- Hard worker
- Team player
- Visionary
- Goal Oriented
Timeline
Assistant General Manager
Onelife Fitness
05.2023 - Current
Membership Manager
Onelife Fitness
12.2021 - 04.2023
Onelife Fitness Front Desk Associate
Onelife Fitness
08.2021 - 12.2021
Delivery Driver
Amazon
07.2020 - 02.2021
Custom Brokers Agent
ADP
05.2020 - 07.2020
Customs Broker Agent
Expeditors
10.2019 - 05.2020
Izones Attendant
YMCA
06.2017 - 12.2017
In Home Childcare Service Provider
Consumer Direct - In-Home Companion Services
06.2017 - 12.2023
GED -
Norfolk Christian Schools
Bachelor's Degree - Recording, Engineering, and Producing
Liberty University
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