Summary
Overview
Work History
Education
Skills
Accomplishments
Websites
Certification
Key Projects And Initiatives
Technical Skills
Languages
Timeline
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Yannick Rugamba

Philadelphia,PA

Summary

Senior IT Infrastructure & Cybersecurity Specialist with 10+ years of experience managing complex Windows, VMware, and automation environments in global enterprise settings. Skilled in designing and supporting secure infrastructures in multi-tenant environments (2,000+ servers), implementing patching automation, backup strategies, and access control frameworks. Proven ability to lead system migrations, enforce security compliance, and automate IT operations using PowerShell and Ansible. Recently completed Master's in IT Auditing & Cybersecurity, strengthening expertise in compliance, risk management, and secure design. Trusted SME for integrating security into infrastructure at scale.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Senior IT Specialist

Kyndryl
10.2021 - 07.2024
  • Company Overview: formerly IBM
  • Led infrastructure and security operations in a multi-tenant environment (2,000+ servers) supporting global enterprise clients
  • Managed core infrastructure services: Active Directory, DNS, GPO, WSUS, VMware, Hyper-V
  • Maintained and secured identity/access systems: CyberArk, ISIM, RBAC enforcement
  • Automated operational tasks (patching, user onboarding, reporting) using PowerShell and Ansible
  • Oversaw AV migration: Kaspersky to Trend Micro Deep Security and Microsoft 365 Defender
  • Built and maintained Ansible workflows, inventories, templates, and GitHub integration
  • Managed secure OS patching with WSUS + Ansible, reducing patching time by 50%
  • Led vCenter upgrades from 5.5 to 6.7 and file server migrations (~10TB) from Server 2008R2 to 2019
  • Developed event-driven remediation using Science Logic + Ansible, increasing incident response speed
  • Participated in annual Disaster Recovery Planning across datacenters and regional sites
  • Formerly IBM
  • Key Projects:
  • Migrated endpoint management from IBM BigFix to Ansible Tower
  • Built full automation framework for patching, reporting, and compliance enforcement
  • Supported on-call operations and L3 escalations across global teams

Systems Operation Specialist

IBM
04.2016 - 10.2021
  • Provided enterprise support for Windows Server, VMware, and Active Directory environments
  • Performed vulnerability management, security patching, and GPO enforcement
  • Developed PowerShell scripts for system health checks, provisioning, and compliance reporting
  • Supported SAN backup architecture and collaborated with teams on DR testing and recovery
  • Handled incident response and root cause analysis for infrastructure-level issues

IT Support Engineer

Rwanda Land Management & Use Authority
06.2011 - 10.2013
  • Supported server deployments, backup systems, and patch management across 200+ endpoints
  • Maintained Active Directory, file/print services, and LAN infrastructure
  • Provided user training and documentation for secure computing practices

Education

M.S. - IT Auditing & Cybersecurity

Temple University – Fox School of Business
Philadelphia, PA
12.2024

Bachelor of Science - Computer Science

Rwanda National University
Rwanda
09.2011

Skills

  • PKI
  • RBAC
  • GPO
  • WSUS patching
  • AV migration
  • CyberArk
  • ISIM
  • Vulnerability mitigation
  • DRP support
  • Compliance automation
  • Windows Server 2003–2019
  • VMware vSphere 55/65/67
  • Hyper-V
  • Active Directory
  • DNS
  • DFS
  • Ansible Tower
  • YAML
  • PowerShell
  • GitHub
  • Workflow & inventory automation
  • Nagios
  • Science Logic
  • IBM Tivoli
  • TSM
  • NetBackup
  • Veeam
  • Spectrum Protect 4VE
  • Microsoft 365 Defender
  • Trend Micro Deep Security
  • Azure AD exposure

Accomplishments

  • Achieved 40% reduction in security vulnerabilities through effectively implementing automated patching and compliance workflows using WSUS and Ansible Tower.
  • Achieved 50% decrease in patching time by completing full automation of Windows Server update process with accuracy and efficiency.
  • Achieved improved threat detection by introducing Science Logic integration with Ansible for [automated security incident remediation tasks.
  • Collaborated with team of 5 engineers in the development of Disaster Recovery Planning procedures that reduced RTOs by 50%.
  • Used PowerShell and Ansible to develop secure infrastructure automation scripts that enforced security standards across 2,000+ servers.
  • Documented and resolved identity management vulnerabilities which led to enhanced RBAC implementation and reduced unauthorized access by 40%.
  • Resolved security compliance issues through implementation of consistent hardening standards across Windows Server and VMware environments.
  • Led security migration of Kaspersky to Trend Micro Deep Security and Microsoft 365 Defender across 2,000+ endpoints, enhancing organizational security posture.

Certification

  • CCNA, Cisco Certified Network Associate
  • CISSP, In Progress – Target certification May 2025

Key Projects And Initiatives

  • Infrastructure Security Automation, Full automation of patching and compliance workflows using WSUS + Ansible Tower, reducing security vulnerabilities by 40%
  • AV & Endpoint Security Upgrade, Led migration from legacy antivirus to Trend Micro + Defender integration, covering 2,000+ endpoints across multiple clients
  • Secure Access Design, Designed RBAC structure and automated user onboarding workflows via Ansible & AD, ensuring compliance with principle of least privilege
  • DRP Participation, Actively supported Disaster Recovery tests (infrastructure failover and data validation), reducing Recovery Time Objectives by 50%

Technical Skills

PKI, RBAC, GPO, WSUS patching, AV migration (Kaspersky → Trend Micro), CyberArk, ISIM, vulnerability mitigation, DRP support, compliance automation, Windows Server 2003–2019, VMware vSphere 5.5/6.5/6.7, Hyper-V, Active Directory, DNS, DFS, Ansible Tower, YAML, PowerShell, GitHub, workflow & inventory automation, Nagios, Science Logic, IBM Tivoli, TSM, NetBackup, Veeam, Spectrum Protect 4VE, Microsoft 365 Defender, Trend Micro Deep Security, Azure AD exposure

Languages

French
Native or Bilingual
English
Full Professional

Timeline

Senior IT Specialist

Kyndryl
10.2021 - 07.2024

Systems Operation Specialist

IBM
04.2016 - 10.2021

IT Support Engineer

Rwanda Land Management & Use Authority
06.2011 - 10.2013

M.S. - IT Auditing & Cybersecurity

Temple University – Fox School of Business

Bachelor of Science - Computer Science

Rwanda National University
Yannick Rugamba