Yanping Shindo
Henderson,NV
Summary
Compassionate, detail-oriented therapist with extensive experience in massage therapy, spa services, and guest-focused hospitality. Dedicated to providing exceptional treatments that promote peacefulness of mind and body, enhance natural beauty, and support overall well-being. Bilingual in Chinese and English, with intermediate Japanese and basic Korean, enabling warm and inclusive communication with diverse clientele.
Overview
20
20
years of professional experience
Work History
Massage Therapist
Professional Massage Inc
11.2024 - Current
- Provide professional massage services in dynamic environments including casino floors, poker rooms, poolside settings, in-room sessions, and VIP events.
- Deliver calming, restorative treatments that help guests unwind in fast-paced, high-energy locations.
- Represent the company at luxury properties such as Wynn, Encore, Palazzo, Venetian, Aria, Cosmopolitan, Fontainebleau, Caesars and Bellagio.
- Adapt techniques to individual client needs, ensuring comfort, safety, and personalized care.
- Independent Contract
Reservation Specialist
Skydive Saipan
04.2019 - 02.2020
- Managed reservations for tour agents and direct customers with accuracy and care.
- Coordinated transportation and resolved booking issues to ensure smooth guest experiences.
Customer Service Agent
Century Tours
10.2015 - 02.2018
- Booked hotel rooms and handled guest concerns with professionalism and empathy.
- Assisted at tour desks, offering guidance and support to travelers.
Guest Service Officer
Hyatt Regency Saipan
08.2011 - 03.2013
- Served as front desk staff and hotel operator, providing warm, efficient service.
- Assisted guests in the Regency Lounge, maintaining a welcoming and polished environment.
Massage Therapist
Fiesta Resort & Spa Saipan
11.2009 - 07.2011
- Performed therapeutic and relaxation massage services for international guests seeking wellness and rejuvenation.
- Alternated between therapist and receptionist roles, strengthening communication and client-care skills.
- Supported spa operations, including guest check-ins and occasional retail cashier duties.
Massage Therapist
Body Works Esthetic Salon
09.2007 - 09.2009
- Delivered consistent, high-quality massage treatments focused on relaxation, healing, and overall well-being.
- Built strong client relationships through attentive service and a calming presence.
Waitress & Cashier
Remington Restaurant & Bar
08.2006 - 07.2007
- Delivered friendly, attentive service in a fast-paced dining environment.
- Handled cashier duties with accuracy and professionalism.
Education
Advanced Esthetician Student -
Nima Institute
Las Vegas, NV07.2026
Medical Massage Certificate - Dr. Bryan K Hawley’s online course
NCBTMB Provider
ONLINE11.2025
Cranial Sacral Therapy & Lymphatic Drainage Technique for Headaches Certificate - Wahneta T Dimmer’s course
NCBTMB Provider
Las Vegas, NV05.2025
Licensed Massage Therapist -
AMO School NV
Las Vegas, NVHigh School Diploma - undefined
Skills
- Therapeutic & Relaxation Massage
- Client Relationship Building
- Spa & Wellness Service Standards
- Hospitality & Guest Experience
- Multilingual Communication
- Calm, Grounded Presence
- Cultural Sensitivity & Warmth
- Problem-Solving & Adaptability
- Bilingual in Chinese and English, with intermediate Japanese and basic Korean
Timeline
Massage Therapist
Professional Massage Inc
11.2024 - Current
Reservation Specialist
Skydive Saipan
04.2019 - 02.2020
Customer Service Agent
Century Tours
10.2015 - 02.2018
Guest Service Officer
Hyatt Regency Saipan
08.2011 - 03.2013
Massage Therapist
Fiesta Resort & Spa Saipan
11.2009 - 07.2011
Massage Therapist
Body Works Esthetic Salon
09.2007 - 09.2009
Waitress & Cashier
Remington Restaurant & Bar
08.2006 - 07.2007
High School Diploma - undefined
Advanced Esthetician Student -
Nima Institute
Medical Massage Certificate - Dr. Bryan K Hawley’s online course
NCBTMB Provider
Cranial Sacral Therapy & Lymphatic Drainage Technique for Headaches Certificate - Wahneta T Dimmer’s course
NCBTMB Provider
Licensed Massage Therapist -
AMO School NV
Certified Treatment Skills
- Swedish Massage
- Tuina Massage
- Deep Tissue Massage
- Reflexology
- Trigger Point
- Sport Massage
- Chair Massage
- Lymphatic Drainage