Yansiel Garcia
Washington,DC
Summary
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Operations Supervisor Defense Attaché Office
Department Of State, US Govt
2023.01 - Current
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Motivated and trained employees to maximize team productivity. Ensuring 100% mission accomplished
- Managed internal operational standards and productivity targets.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Interceded between employees during arguments and diffused tense situations.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Talent Acquisition Specialist
US Army
2019.08 - 2023.01
- Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
- Created and distributed job postings on job boards, corporate career sites and social media networks to increase reach.
- Provided regular updates to hiring managers and HR staff on recruitment activities and progress.
- Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity.
- Conducted telephone and in-person interviews to assess candidate experience and qualifications. Resulting in hiring more than 20 new employees every year
- Utilized social media platforms to source potential candidates and build pipeline of qualified talent. Ensuring the access to new talents as need it.
- Collaborated with hiring managers to determine job requirements and understand departmental needs.
- Sourced and screened candidates for all military specialty roles and worked with hiring managers to coordinate interviews, offers, and onboarding.
- Built relationships with external recruiters and staffing agencies to access quality talent.
- Acted as brand ambassador to educate candidates on culture, career growth, benefits, and advantages of working for company.
- Developed and maintained strong working relationships with executives, HR team, and hiring managers to foster partnerships that produced consistent results.
Healthcare Supervisor
US Army
2015.09 - 2019.08
- Communicated with doctors, nurses, patients and other employees to identify and resolve healthcare needs.
- Maintained up-to-date information in electronic medical records software.
- Kept records of expenses and monitored budget over 2 million dollars while recommending opportunities for cost savings.
- Remained educated on emerging healthcare technologies and wrote proposals for possible purchases of new equipment to stay at forefront of innovation.
- Developed and distributed employee work schedules based on operational needs and employee requests.
- Developed and updated department goals and achievements throughout fiscal year.
- Managed and recorded facility maintenance and upkeep budget.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Communicated with patients, ensuring that medical information was kept private.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Developed policies and procedures for effective pharmacy management.
Heathcare Specialist
US Army
2013.11 - 2015.09
- Followed all company policies and procedures to deliver quality work.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Assisted with staff training to enforce quality, safety and sanitation guidelines.
92G Food Service Specialist
US Army
2010.03 - 2013.11
- Monitored and maintained precise food service schedules and distributed to various serving sites on time and ready-to-eat.
- Prepared meals according to food safety and sanitation guidelines, consistent with management and fiscal limits.
- Created and implemented internal policies and procedures related to food services and handling at various sites and adapted to changing conditions.
- Developed scope of nutrition-related contracts and worked closely with various food product vendors.
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Developed and maintained positive relationships with customers to enhance service.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Learned other teammates' work tasks to train as backup.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
Education
Bachelor of Arts -
Excelsior College
Albany, NY07.2023
Associate of Arts - Business Administration
Keiser University
Fort Lauderdale, FL04.2018
Skills
- Policy Development and Enforcement
- Sage 50 Accounting
- Strategic Goals
- P&L Administration
- Inventory Coordination
- Organizational Structuring
- Supervising Technicians
- Guest Relations
- Sales Promotion
- Employee Relationships
Certification
Emergency Medical Technician
Languages
Spanish
Native or Bilingual
Timeline
Operations Supervisor Defense Attaché Office
Department Of State, US Govt
2023.01 - Current
Talent Acquisition Specialist
US Army
2019.08 - 2023.01
Healthcare Supervisor
US Army
2015.09 - 2019.08
Heathcare Specialist
US Army
2013.11 - 2015.09
92G Food Service Specialist
US Army
2010.03 - 2013.11
Bachelor of Arts -
Excelsior College
Associate of Arts - Business Administration
Keiser University
Emergency Medical Technician
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